Senior Supervisor, Electric Field Operations (Overhead- Project Crew)

Eversource Energy•Pittsfield, MA

1d•Hybrid

About The Position

Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience. At the Senior Supervisor level, in addition to the above, responsibilities include: Serves as the local technical lead or coach for other supervisors. Develops and coaches other supervisors in various aspects of their role. Authorizes re-allocation of resources in situations where conflicting priorities exist. Drives innovation and change in business processes. Leads area work center activities during manager absence. Represents manager at department, customer, and community meetings. This senior supervisor will work as a part of the Project Group in Western Massachusetts. This group covers work across our entire Western MA territory and will require travel between areas. This role will be responsible for overseeing both internal crews, as well as external contract resources. This Senior Supervisor provides operational oversight and execution support across all phases of assigned projects. Responsibilities include representing Operations during constructability reviews and project handoffs, conducting field site visits, and advising on permitting and regulatory requirements. The position supports contractor pre-bids and procurement activities and works closely with Materials Management to ensure materials are available and delivered in alignment with project schedules. The role collaborates with Planning and Scheduling teams to manage project schedules, track progress, and report milestone status. It is responsible for submitting required documentation, including ITOA permits, SCNs, PONS, and other project approvals, as well as requesting and managing required tags and holds. During construction, the position conducts site visits, safety observations, and field checks to ensure work is performed safely and in accordance with plans. Post-construction responsibilities include quality control reviews, as-built walkdowns, and verification of completed work. The role also reviews and approves contractor invoices to ensure accuracy and compliance with contractual and project requirements.

Requirements

Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
Strong analytical and problem-solving skills.
Must maintain switching and tagging qualifications.
Strong knowledge of computers and related technology and ability to learn and utilize available information technologies.
Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
A Bachelor’s Degree or equivalent related experience is required.
Minimum of eight (8) or more years of related experience is required.
Previous supervisory experience is required.
Valid Motor Vehicle License required.
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
Subject to shift work including weekends.
Off-hour on-call responsibility is required on a rotational basis.
At times requires working long hours in response to outage situations and shift coverage requirements.
Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements.
Requires being able to effectively relate to customers and the general-public under stressful circumstances and for prolonged periods.
Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.
Requires being able to respond to problem situations in a timely manner at all hours of the day or night.

Nice To Haves

Experience in electric distribution is preferred.
Demonstrated ability to Serve as the local technical lead or coach for other supervisors
Demonstrated ability to Develop and coach others
Demonstrated ability to Lead area work center activities during manager absence
Demonstrated ability to Professionally represent Eversource in Manager’s absence at department, customer, and community meetings

Responsibilities

Accountable for the safe execution of field activities.
Sets safety expectations with employees.
Resolves safety issues/concerns in an appropriate and timely manner.
Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
Sets clear expectations and provides ongoing feedback to employees regarding their performance.
Effectively addresses performance issues.
Conducts comprehensive performance reviews (per applicable bargaining unit contract).
Responsible for the proper application of local union contracts and agreements.
Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations.
Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
Ensures work complete within budgetary guidelines.
Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
Demonstrates and role models a customer-first attitude.
Seeks to quickly resolve customer issues by collaborating with employees and other departments.
Fulfills storm duty assignments and participates in on-call rotation as required.
Serves as the local technical lead or coach for other supervisors.
Develops and coaches other supervisors in various aspects of their role.
Authorizes re-allocation of resources in situations where conflicting priorities exist.
Drives innovation and change in business processes.
Leads area work center activities during manager absence.
Represents manager at department, customer, and community meetings.
Oversees both internal crews, as well as external contract resources.
Provides operational oversight and execution support across all phases of assigned projects.
Represents Operations during constructability reviews and project handoffs.
Conducts field site visits, and advises on permitting and regulatory requirements.
Supports contractor pre-bids and procurement activities.
Works closely with Materials Management to ensure materials are available and delivered in alignment with project schedules.
Collaborates with Planning and Scheduling teams to manage project schedules, track progress, and report milestone status.
Submits required documentation, including ITOA permits, SCNs, PONS, and other project approvals.
Requests and manages required tags and holds.
Conducts site visits, safety observations, and field checks to ensure work is performed safely and in accordance with plans.
Conducts quality control reviews, as-built walkdowns, and verification of completed work.
Reviews and approves contractor invoices to ensure accuracy and compliance with contractual and project requirements.