Senior Subrogation Claims Specialist

SIXT USAOklahoma City, OK
Hybrid

About The Position

We are seeking a Senior Subrogation Claims Specialist to be part of the newly established in-house subrogation team specializing in high-value claims (>$10K) and total losses. Reporting to the Senior Manager of Subrogation Claims, you will manage complex subrogation cases, ensure adherence to compliance standards, and drive recovery performance.

Requirements

  • 3+ years of experience in subrogation claims and laws or a related field.
  • Demonstrated expertise in handling high-value claims and total loss cases.
  • Experienced and proficient in claims management systems (Arbs Forums, E-Subro Hub, Accurint, and/or LexisNexis).
  • Flexible problem solver with excellent troubleshooting skills to address and resolve issues efficiently.
  • Self-starter with strong negotiation, problem-solving, decision-making abilities.
  • Consistently meet or exceed recovery targets and ensure timely and accurate handling of claims, contributing to team efficiency.
  • Do not now, or in the future, require sponsorship and are authorized to work in the US.

Nice To Haves

  • Familiarity with rental car damage recovery.

Responsibilities

  • Investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies.
  • Assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods.
  • Prepare detailed claim summaries and provide regular updates in the claims management system.
  • Identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times.
  • Collaborate with team members and management to establish best practices for subrogation claims.
  • Coordinate with external vendors and debt collection agencies for outsourced claims support.
  • Review and audit vendor performance to ensure quality standards and adherence to service agreements.
  • Document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives.

Benefits

  • Comprehensive Health Insurance
  • Access healthcare coverage (medical, dental, vision)
  • Life insurance
  • Critical illness
  • Hospital indemnity
  • Pet insurance
  • 401k retirement plan
  • Paid Time Off & Sick Leave
  • PTO
  • Sick leave
  • Floating paid holidays
  • Healthy work-life balance
  • Exclusive Employee Rentals
  • Special rental discounts exclusive to employees, offering great savings for you, friends, and family
  • Advantages of working in a cutting-edge office in Downtown Tulsa
  • Dynamic work environment
  • Ample opportunities for professional advancement
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