Senior Subject Matter Expert (REMOTE ROLE)
About The Position
ICF seeks a Senior Subject Matter Expert to provide analytical, writing, editing, training, technical assistance, coaching, problem-solving, and related support across projects addressing community gun violence and large-scale violent incidents. The role ensures that training and technical assistance (TTA) reaches states, territories, and local jurisdictions by assessing needs and developing, overseeing, and implementing TTA plans. The role also supports proactive outreach to victim service organizations, service providers, and criminal justice systems at national, state, and local levels, including organizations that may be unfamiliar with best practices in responding to violence. The successful candidate will bring expertise in victim services and victim-centered responses, and will guide localities through complex responses to community-based gun violence and large-scale incidents. They will also coach and supervise others as needed, provide strategic guidance and technical expertise, and collaborate with cross-functional teams and senior leaders to support project success.
Requirements
- Master’s degree in social sciences, criminal justice, victimology, or a related field.
- At least 10 years of experience working in a system- or community-based victim service program or in community response to disasters.
- At least 5 years of experience delivering TTA remotely and in person to victim service organizations.
- At least 1 year of experience supporting victims impacted by large-scale violent crimes.
- U.S. citizenship is required by contract requirements.
- Must currently hold or be able to obtain an OJP security clearance; the role involves handling personally identifiable information (PII).
- Knowledge of human services and criminal justice social science research, evidence-based programs, and practices.
- Recognized in the criminal justice and victim services field as a subject matter expert, with a proven track record of delivering TTA.
- Knowledge of the impact of crime on victims, family members, responders, and communities.
- Knowledge of trauma and its impact on victim service providers and other stakeholders and partners.
- Experience developing, delivering, and managing training and technical assistance.
- Working knowledge of resources available after community gun violence and large-scale violent crime.
- Excellent oral and written communication skills, including meeting facilitation, grant development, public education, and trauma-sensitive communications.
- Sensitivity to and knowledge of issues involved in working with a broad range of victim populations and service organizations.
- Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
- Ability to produce high-quality work and manage multiple activities simultaneously in a fast-paced, changing environment.
- Ability to be flexible and detail-oriented.
- Ability to exercise good judgment, discretion, tact, and diplomacy.
- Solid customer service skills.
- Strong analytical, problem-solving, and decision-making capabilities.
- Strong team player who can take initiative and work well independently.
- Strong outreach abilities and interpersonal skills.
- Must be authorized to work in the United States.
Nice To Haves
- Ability to conduct needs assessments and develop service delivery plans based on assessment findings.
- Knowledge of national, state, and local organizations, allied professionals, and funding sources that serve victims of crime.
- Familiarity with working in a corporate culture.
Responsibilities
- Serve as a subject matter expert on best practices in victim-centered, trauma-informed responses to community and other violent incidents across ICF projects.
- Provide strategic guidance, technical expertise, and leadership to support project success.
- Respond to TTA needs of victim service providers, criminal justice organizations, and governmental entities.
- Coach, supervise, or mentor responders as needed.
- Guide victim assistance programs, criminal justice organizations, government organizations, and allied professional groups on using available resources to build capacity, resolve issues, troubleshoot problems, and improve services and responses to crime victims.
- Participate in complex projects related to the area of specialization and collaborate with cross-functional teams.
- Offer strategic insights to senior management and executives to assist with planning.
- Assess needs and develop, oversee, and implement TTA plans.
- Support proactive outreach to victim service organizations, service providers, and criminal justice systems at national, state, and local levels.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
