Senior Subject Matter Expert (REMOTE ROLE)

ICF • Reston, VA

4d • Remote

About The Position

ICF seeks a Senior Subject Matter Expert to provide analytical, writing, editing, training, and technical assistance, coaching, problem-solving, and related support across projects addressing community gun violence and large-scale violent incidents. The role ensures training and technical assistance (TTA) services are delivered to states, territories, and local jurisdictions by assessing needs and developing, overseeing, and implementing TTA plans.

The position supports proactive outreach to victim service organizations, service providers, and the criminal justice system at national, state, and local levels, including organizations that may be unfamiliar with best practices. The Senior Subject Matter Expert provides strategic guidance, technical expertise, and leadership on victim-centered, trauma-informed responses; responds to TTA needs; and advises organizations on using resources, building capacity, resolving issues, and improving service delivery and responses to victims of crime. The role also coaches, supervises, or mentors responders as needed, collaborates with cross-functional teams, and provides strategic insights to senior management and executives.

This is a remote role. U.S. citizenship and authorization to work in the United States are required. The position requires an OJP security clearance because it involves personally identifiable information; candidates must currently hold or be able to obtain the clearance. The position is not eligible for new H-1B visa sponsorship. The advertised pay range for full-time employment is $74,090 to $125,954.

Requirements

• Master’s degree in social sciences, criminal justice, victimology, or a related field.
• At least 10 years of experience working in a system- or community-based victim service program or in community response to disasters.
• At least 5 years of experience delivering training and technical assistance remotely and in person to victim service organizations.
• At least 1 year of experience supporting victims impacted by large-scale violent crimes.
• U.S. citizenship is required by contract requirements.
• Must currently hold or be able to obtain an OJP security clearance.
• Knowledge of human services and criminal justice social science research, evidence-based programs, and practices.
• Recognized in the criminal justice and victim services field as a subject matter expert, with a proven track record of delivering training and technical assistance.
• Knowledge of the impact of all types of crime on victims, family members, responders, and communities.
• Knowledge of trauma and its impact on victim service providers and other stakeholders and partners.
• Experience in developing, delivering, and managing training and technical assistance.
• Working knowledge of resources available after community gun violence and large-scale violent crime.
• Excellent oral and written communication skills, including meeting facilitation, grant development, public education, and trauma-sensitive communications.
• Demonstrated sensitivity to and knowledge of issues involved in working with a broad range of victim populations and service organizations.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to produce high-quality work and manage multiple activities simultaneously in a fast-paced, changing environment.
• Ability to be flexible and detail-oriented, and to exercise good judgment, discretion, tact, and diplomacy.
• Solid customer service skills and strong analytical, problem-solving, and decision-making capabilities.
• Strong team-player skills, initiative, and ability to work independently.
• Strong outreach abilities and interpersonal skills.
• Must be authorized to work in the United States.

Nice To Haves

• Demonstrated ability to conduct needs assessments and develop service delivery plans based on assessment results.
• Knowledge of national, state, and local organizations, allied professionals, and funding sources that serve victims of crime.
• Familiarity with working in a corporate culture.

Responsibilities

• Serve as a subject matter expert on best practices for victim-centered, trauma-informed responses to community and other violent incidents across ICF projects, providing strategic guidance, technical expertise, and leadership.
• Respond to the training and technical assistance needs of victim service providers, criminal justice organizations, and governmental entities.
• Assess needs and develop, oversee, and implement training and technical assistance plans for states, territories, and local jurisdictions.
• Proactively reach victim service organizations, service providers, and the criminal justice system at national, state, and local levels.
• Coach, supervise, or mentor responders as needed.
• Guide victim assistance programs, criminal justice organizations, government organizations, and allied professional groups on using available resources, building capacity, resolving issues, troubleshooting problems, and recommending solutions for effective service delivery and victim response.
• Participate in complex projects related to the area of specialization and collaborate with cross-functional teams to support project success.
• Offer strategic insights to senior management and executives to assist with planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior