Anthropologie Weddings Senior Stylist

Urban Outfitters•New York, NY

1d•Onsite

About The Position

The Anthropologie Weddings Senior Stylist contributes to sales and a customer-centric environment by supporting the leadership team in selling, service, and daily procedures. The Senior Stylist is an expert in store operating procedures and helps mentor the associate and stylist team. This role represents the brand and helps create an engaging experience for Anthropologie Weddings customers. It leads by example in styling, outfitting recommendations, and extraordinary service, while using technology to support client transactions, education, and clienteling. The Senior Stylist also helps manage the store environment, drive sales, maintain visual and operational standards, build client relationships, communicate store insights, and support team development and onboarding.

Requirements

Experience in customer service and clienteling.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Familiarity with and enthusiasm for the Anthropologie and Anthropologie Weddings brands.

Responsibilities

Represent the brand and partner with the leadership team to create an engaging customer experience.
Lead by example in delivering extraordinary service, including individual styling and outfitting recommendations, and use strong conversion skills to support company goals.
Use technology to provide a frictionless client experience, complete transactions in the moment, and share or upsell products that are unavailable in store.
Support associate and stylist education, clienteling, and brand focuses through technology.
Inspire the team through creativity, outfitting, and a positive, confident, respectful, and helpful approach.
Help manage the store environment and customer experience by setting the tone, managing the daily zone, and driving sales.
Partner with the leadership team to mentor service and selling strategies that support individual and monthly goals.
Help maintain a visually compelling, neat, clean, and organized store, and support weekly objectives related to customer service, outfitting, or styling.
Assess styling expectations and identify business-driving opportunities; take smart risks with measurable results to maximize sales and customer impact.
Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Coordinate with the leadership team to maintain communication and teamwork in completing store objectives.
Share store and departmental insights about the customer experience with leadership and participate in district forums when applicable.
Build ongoing client relationships through outreach, networking, appointment generation, service follow-up, and store-event engagement.
Help the team grow and solve problems, and support new-hire orientation and styling development.