Senior Streaming & E-Commerce Product Manager
About The Position
We are recruiting on behalf of a fast-growing digital media company with a highly engaged, subscription-based audience and a robust direct-to-consumer merchandise business. This company operates a proprietary Subscription Video on Demand (SVOD) streaming platform and a Shopify-powered merch store, both of which are key revenue pillars and growth levers for the business. The Senior E-Commerce & Product Manager will own both channels end-to-end, leading streaming platform operations and product development on the SVOD side while driving merchandise strategy, product launches, and sales performance on the merch side. This is a high-visibility, cross-functional role with direct exposure to company leadership.
Requirements
- Bachelor's degree in Media/Film/TV Studies, Communications, Advertising, Marketing, or equivalent professional experience
- 4+ years of experience at an established media company or consumer brand
- Hands-on experience managing a streaming platform or SVOD product (Vimeo OTT, Brightcove, or similar) strongly preferred
- Familiarity with e-commerce platforms (Shopify) and merchandise operations
- Strong analytical skills: comfortable pulling, interpreting, and acting on subscriber and sales data
- Excellent cross-functional communication skills; able to manage up to leadership and laterally across departments
- Creative eye with the ability to guide designers and uphold brand standards
- Deep understanding of the digital media and social media landscape — what drives audience growth, retention, and conversion
Responsibilities
- Own and manage the SVOD platform backend (Vimeo OTT), including UX/UI configuration, site architecture, and ongoing product enhancements
- Serve as the primary point of contact with the platform vendor (Vimeo OTT), managing the relationship quarter-to-quarter and ensuring shared goals and growth targets remain on track
- Oversee GFX designers responsible for all streaming platform assets, show and series posters, branding, and artwork, and track deadlines across the asset pipeline
- Manage the comprehensive asset list for all website requirements
- Lead streaming analytics: track subscriber growth, watch-time, churn, and conversion metrics; synthesize data into actionable recommendations for Leadership, Social, and Production teams
- Act as the internal cross-departmental liaison for all things SVOD. Communicate platform needs to every department and surface insights and learnings to Company Leadership
- Manage the Shopify storefront and serve as the day-to-day lead on the merchandise vendor relationship
- Build and maintain the product calendar; source, hire, and guide designers from concept through execution
- Coordinate with Social, Production, Post, and Podcast departments to develop promotional assets and integrate designs natively into content and social platforms
- Set merchandise sales targets and KPIs alongside leadership and drive the team toward achieving them
- Conceptualize and launch merchandise campaigns; collaborate with the Social team on promotions
- Utilize sales analytics and performance data to continuously optimize the product mix and merchandising approach
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What This Job Offers
Job Type
Full-time
Career Level
Senior
