Senior Strategy & Operations Analyst

Akamai•Cambridge, MA

3h•$112,500 - $202,500•Hybrid

About The Position

Our Business Operations, Strategy & Analytics team partners with our Cloud Technology Group to meet the needs of our customers. We collaborate to make smart, informed data-driven decisions. We empower the business with insights, transparency and alignment, ensuring the voice of the customer is embedded in everything we do. In this role, you will manage the end-to-end workflows for our global colocation infrastructure. Bridging business, finance, and engineering, you will establish operational visibility and process consistency from demand to supply planning. You'll inherit a low-data environment, create structurebuilding capacity models, integrate supply/demand signals while keeping cross-functional stakeholders aligned and building predictability in our operations and planning.

Requirements

Have 5 years of relevant experience and a Bachelor's degree Business, Systems Engineering, Supply Chain Management, Business Analytics, MIS} or equivalent
Possess a track record of designing structured, automated workflows and data flows out of historically manual or fragmented business operations.
Be comfortable navigating ambiguity and making sound, data-driven decisions
Have proven experience coordinating matrixed teams (Engineering, Supply Chain, Finance) and keeping stakeholders aligned with project timelines and process compliance
Have proficiency with SQL for database querying and validation, and experience using enterprise planning or visualization tools (ideally Anaplan and/or Tableau).
Possess a solid knowledge of data center capacity planning and physical infrastructure parameters like power, cooling, and rack topologies.
Have solid data storytelling skills and ability to clearly translate complex capacity constraints and workflow gaps into concise recommendations for leadership.

Responsibilities

Defining and executing system requirements and business processes for colocation infrastructure. Identify operational bottlenecks and deliver data-backed solutions to leadership.
Building, revising, and adjusting models to capture demand and coordinate the critical inputs, turning fragmented data into structured, predictable planning tools
Translating physical infrastructure constraints such as high-density racks, cooling, and redundancy back into planning models to ensure accuracy
Aligning and coordinating cross-functional stakeholders (platform, product, supply chain, finance) to follow established workflows. Ensuring process compliance and eliminating off-system workarounds.
Owning data controls and reporting frameworks for colocation modeling. Ensuring critical space, power, and network planning data is logged and maintained.
Partnering with Anaplan modelers and analytics teams to translate operational workflows into clean system inputs, automating processes to reduce manual overhead
Using SQL to query backend databases, locate missing pipelines, and audit inputs for a single source of truth