Senior Strategic Account Director

BioIVT• MA, US, MA

5d•Remote

About The Position

BioIVT is seeking a Senior Strategic Accounts Director with a passion for advancing immune cell research and applications. In this high-impact role, you will partner with leading biopharma, biotech, and research organizations to deliver tailored solutions that leverage BioIVT’s industry-leading immune cell products and services. You’ll drive strategic growth by building trusted relationships, identifying opportunities to support cutting-edge immunology programs, and aligning our scientific differentiation with customer needs. If you have deep knowledge of immune cell science, strong commercial acumen, and the vision to lead in a fast-paced, transformational environment, we invite you to join our North American Sales Leadership Team and help shape the future of immunology innovation. This includes, but is not limited to, developing deep customer knowledge and understanding of partnership elements, defining strategic growth opportunities, and driving results through strong communication, customer support, contract negotiation, ongoing account and progressive business development resulting in double digit growth in BioIVT business annually This role is considered an important member of the North American Sales Leadership Team and must have the vision, drive, and interpersonal skills to succeed in a fast paced, transformational environment.

Requirements

Bachelor’s degree in science (Ph.D. is preferred), Business, Marketing and/or related field. MBA preferred.
A minimum of seven years’ proven track record of success in Sales and a minimum of 3 years’ experience in key account management.
Strong track record in leading laterally, building relationships and influencing without authority to accomplish business initiatives on behalf of customers.
Proven success in managing large accounts and segments of business.
High level of intensity, enthusiasm, and professionalism.
Strong executive presence and high degree of self-awareness.
Ability to quickly evaluate situations and take direct appropriate actions to resolve issues.
Well-founded and practiced formal problem-solving skills.
Assertive self-starter who can operate effectively in a constantly changing environment.
Sound business acumen, analytical and sales selling skills.
Strong growth mindset and strategic prowess.
Well-developed verbal and written communication capabilities to prepare and deliver customer and internal communication as well as presentations to a variety of audiences.
Solid organizational skills, with experience drafting and negotiating various types of contracts.
Advanced level skills in Microsoft Office suite (Word, Excel, PowerPoint, Power BI, SFDC, etc.)

Nice To Haves

Ph.D. is preferred
MBA preferred

Responsibilities

Develop a trusted advisor relationship with Strategic customer partners and internal BioIVT stakeholders to build and maintain long-term relationships with portfolio of assigned accounts, consistent with BioIVT’s long-term account strategy.
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
Maintains and constantly enhances technical knowledge on product lines while consistently staying abreast of and communicating customer insights, market trends, and competitive actions.
Develops a business plan for each assigned account; monitors and reports progress and develops and implements tactics to exceed sales and margin goals. Take corrective action when needed to ensure that goals are met.
Provides timely and accurate demand forecasting, anticipating changes based on understanding of customer needs.
Develops and delivers executive level sales presentations and conducts business reviews with clearly defined action plans to drive mutual accountability with the customer.
Works with Operations and Client Services in developing the most effective distribution and inventory management system and procedures to service key accounts.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Negotiate pricing and contract terms with customers, acting upon final approval from the Regional Sales Leader in partnership with Finance and Commercial Contracts teams.
Responsible for gaining new contracts and driving all associated activity to implement the strategy related to those contracts, influencing others without authority.
Deploys keen negotiation skills to close business that results in selling value-added products and services to customers and provides profitable sales growth.
Other duties may be as assigned as the need arises.