Senior Store Manager, Optimization - East Coast

David's Bridal

19h

About The Position

The Field Support Manager travels to David’s Bridal stores when a Store Manager position is open or the management team is incomplete. The role provides leadership coverage, restores store performance and operating routines before a new leader begins, supports leadership training in the field, and delivers assigned financial expectations. Assignments vary by market and business need. Leave-of-absence coverage is handled by separate Special Assignment Manager leave-coverage positions. When covering a Store Manager position, the manager builds and retains a high-performing team, models a guest-first culture, and works to deliver a consistent five-star guest experience. The position leads sales and blended conversion performance across front-of-house and alterations, manages payroll and schedules, oversees inventory and store operations, and develops store talent. It requires frequent travel among store locations and may involve schedules Sunday through Saturday, including evenings, weekends, and peak retail periods.

Requirements

High school diploma or equivalent.
At least four years of retail management experience in an apparel or specialty store environment.
Experience using a computerized point-of-sale system.
Strong coaching, decision-making, communication, and store performance management skills.
Frequent travel to different store locations is required.

Responsibilities

Assume day-to-day leadership of assigned stores during Store Manager vacancies or significant management gaps and deliver assigned financial expectations.
Assess guest service, sales, staffing, scheduling, inventory, and operating routines, and establish priorities with field leadership.
Coach team members, address missed expectations, and restore dependable store routines before an incoming Store Manager begins.
Partner with Regional Directors and DVPs, People Partners, and support teams; communicate results, risks, and assistance needed.
Train and support incoming Store Managers in store operations, leadership practices, performance expectations, and company tools.
Document and hand off team strengths, current priorities, open issues, and progress at the end of each assignment.
Build and retain a high-performing team, model a guest-first culture, and deliver a consistent five-star guest experience.
Lead the store toward sales plan and blended conversion goals across front-of-house and alterations through daily direction and performance coaching.
Hold the leadership team accountable for active floor management, shift assignments, results review, and feedback; coach selling skills, behaviors, and processes.
Manage store payroll within the monthly budget; monitor schedules and accurately review and acknowledge time records for scheduled shifts, breaks, and meals.
Communicate daily sales goals; review individual performance and guest reviews for weekly discussions and action plans to improve results.
Oversee inventory management, special orders, receiving, layaway, mark-out of stock, repairs, and first-quality merchandise standards.
Maintain staffing plans, develop a bench of talent, and partner with People Partners to fill store leadership and team openings promptly.
Perform other related duties as assigned.