Senior Storage Engineer

ADP•Alpharetta, GA
•Hybrid

About The Position

ADP is hiring a Senior Storage Infrastructure Administrator in its Global Infrastructure and Cloud organization. The role delivers enterprise storage services underpinning business-critical applications and customer-facing platforms, ensuring services remain reliable, secure, resilient, and available for internal development teams and ADP clients. The administrator partners with application, platform, cloud, cybersecurity, and infrastructure teams to provide storage for application development, testing, deployment, and ongoing operations. The role maintains operational excellence across enterprise storage platforms and drives continuous improvement in performance, availability, capacity management, and service delivery in a highly regulated, always-on environment. The position requires a customer-focused mindset, the ability to manage complex environments, and at least three years of hands-on enterprise storage administration experience focused on NAS and object storage. Roseland, NJ is preferred; other listed locations are Norfolk, VA and Alpharetta, GA.

Requirements

  • Bachelor's degree or equivalent.
  • At least 3 years of hands-on experience administering enterprise storage infrastructure, primarily focused on NAS and object storage technologies.
  • Strong experience supporting large-scale NetApp file storage environments, including provisioning, performance management, data protection, and operational support.
  • Experience administering enterprise object storage platforms, preferably IBM Cloud Object Storage (COS) or similar solutions.
  • Experience administering enterprise SAN technologies, including Dell PowerMax and Cisco MDS Fibre Channel networking.
  • Experience with Software Defined Infrastructure (SDI) development using Python, Ansible, JavaScript (React, jQuery), and Node.js to automate operational tasks.
  • Proficiency with API development using REST, JSON, XML, and SQL.
  • Experience supporting highly available, mission-critical infrastructure with stringent uptime and resilience requirements.
  • Strong troubleshooting and root cause analysis skills across storage, networking, operating systems, and application dependencies.
  • Experience with storage replication, disaster recovery, business continuity, and data protection technologies.
  • Familiarity with ITIL-based processes and change management practices using ServiceNow or similar IT Service Management platforms.
  • Experience in regulated enterprise environments where security, compliance, and audit requirements are critical.
  • Excellent communication and collaboration skills, with the ability to partner effectively with internal customers, engineering and operations teams, and technology vendors.

Responsibilities

  • Administer and support enterprise unstructured data platforms, specifically NetApp NAS and IBM Cloud Object Storage (COS), across production and non-production systems.
  • Ensure availability, performance, security, and operational stability of enterprise file and object storage services supporting business-critical applications.
  • Monitor storage utilization, capacity growth, and performance trends, and plan and implement improvements to meet business demands.
  • Troubleshoot and resolve complex storage, performance, connectivity, and data access issues across NAS, SAN, object, and associated infrastructure platforms.
  • Support data protection, replication, disaster recovery, and business continuity capabilities for enterprise storage services.
  • Execute storage platform lifecycle activities, including software upgrades, firmware updates, security patching, and hardware maintenance.
  • Administer and support enterprise SAN infrastructure, including block and fabric environments.
  • Partner with application, cloud, database, network, and data center teams to deliver reliable storage services and support strategic business initiatives.
  • Coordinate with technology vendors on support cases, escalations, product enhancements, and issue resolution.
  • Participate in operational support processes, including incident management, change management, documentation, and on-call responsibilities.

Benefits

  • Opportunities to grow your career.
  • Support for associates in times of need through ADP's Philanthropic Foundation.
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