The Senior Enterprise Storage Engineer provides technical oversight of hardware and software systems, with a focus on storage area network administration. Provides professional service within the parameters specified in the site's service level agreement and/or that meet or exceed the customer requirements. Ensures system security is in compliance with customer policy including patching and auditing. Implements and maintains network standards and guidelines. Monitors system utilization including data storage management, performance metrics and service levels. Ensures reliable backup and recovery of necessary data. Develops and maintains an automated environment including reporting, event notifications and actions, software updates and service packs. Reports on capacity and does proactive planning for additional storage. Allocates storage to servers, configuring fiber channel switches, and capacity planning for the SAN, in addition to OS level support related to implementing and maintaining system security and data recovery processes, providing technical support, utilizing automation tools for delivering applications, managing assets, monitoring performance, event notifications and automating desktop support. Coordinates and communicates activities, status updates, outage notifications and schedule information. Performs account maintenance. Ensures reliable backup and recovery of necessary data. Troubleshoots network communications. Maintains and documents SAN cabling plans. Installs, configures, administers, and optimizes servers (hardware and operating systems). Interfaces with users is an integral part of this role. Maintains network system documentation. Other Responsibilities Include: Design, implement, and maintain enterprise storage solutions, including SAN, NAS, object, and hyperconverged platforms Provision and manage storage resources, including LUNs, volumes, shares, zoning, masking, and quotas, to support application and virtualization requirements Perform capacity planning, performance monitoring, and trend analysis to forecast growth and prevent resource constraints Plan and execute data replication, snapshot, and backup/recovery strategies supporting COOP and disaster recovery objectives Conduct firmware, OS, and software upgrades and patching in accordance with change management procedures Plan and perform data migrations and technology refreshes with minimal service disruption Troubleshoot and resolve storage incidents as a Tier 3/4 escalation point, performing root cause analysis and corrective actions Develop and maintain technical documentation, including architecture diagrams, configuration baselines, SOPs, and runbooks Manage vendor support cases, hardware maintenance, and asset lifecycle tracking Provide input to engineering change proposals, technical solutions, and cost estimates
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Job Type
Full-time
Career Level
Senior