Senior Staff Quantitative Researcher

Etsy•Brooklyn, NY

1d•$183,000 - $275,000•Hybrid

About The Position

Etsy is hiring a Senior Staff Quantitative UX Researcher to help lead a quantitative research practice within its Product Research team and work across the buyer experience. This highly collaborative and influential individual-contributor role uses rigorous survey design, statistical analysis, and experimental methods to inform product decisions. The researcher works with Product, Design, Engineering, Analytics, and other researchers to turn quantitative evidence into clear priorities, standards, and recommendations. The position reports to a Director of Research. Etsy’s mixed-methods research team uses quantitative and qualitative approaches to guide the development of buyer and seller experiences in its marketplace. Research informs buyer experiences and the strategies, tools, and features that help sellers build and grow their businesses. The team promotes inclusion, collaboration, and professional development. The role leads research on business-critical questions about the buyer experience, integrating surveys, behavioral and log data, customer-experience tracking, competitive intelligence, and existing research. It translates complex evidence into recommendations for product roadmaps, design standards, and investment decisions, while partnering with and mentoring researchers to strengthen quantitative and mixed-methods practices and usability measurement. This is a full-time position. Etsy prioritizes candidates within commuting distance of its Brooklyn office, where team members are asked to work onsite once or twice per week depending on proximity. Remote candidates outside commuting distance may be considered case by case and should expect occasional travel to the office. Base salary depends on location, skills, and experience. The annual salary range is $203,000–$275,000 in Geo-1 and $183,000–$247,000 in Geo-2. The role is also eligible for equity and an annual performance bonus, in addition to competitive benefits.

Requirements

At least 10 years conducting product research, with a strong emphasis on quantitative methods.
Deep expertise in quantitative research, including survey design and psychometrics, sampling methodology, statistical analysis (such as regression, ANOVA/MANOVA, and factor analysis), and experimental design (such as A/B testing), including interpretation of comparative or longitudinal data.
Hands-on experience building and validating measurement frameworks and benchmarking programs, including defining KPIs and success metrics grounded in statistical evidence.
Proficiency with statistical and survey tools such as R, Python, SQL, and Qualtrics or similar.
Ability to choose appropriate quantitative and, where useful, qualitative methods for sophisticated research questions.
Deep knowledge of usability research and the ability to translate experience quality into clear, statistically measurable dimensions.
Track record of developing durable, quantitatively grounded research programs across complex and ambiguous problem spaces, beyond individual study plans.
Ability to connect customer evidence, product data, and external signals into a clear point of view and actionable, data-backed recommendations.
Strong communication and influence skills, including aligning senior partners and communicating statistical findings in terms of decisions, priorities, and tradeoffs.

Nice To Haves

Experience with design systems, usability measurement, benchmarking, and large-scale UX transformation.

Responsibilities

Lead quantitative research, including large-scale surveys, experiments, and statistical modeling, complemented by qualitative methods, to answer business-critical questions about Etsy’s buyer experience.
Integrate survey data, behavioral and log data, customer-experience tracking, competitive intelligence, and existing Etsy research into unified statistical analyses.
Translate complex quantitative evidence into recommendations that influence product roadmaps, design standards, and investment decisions across teams.
Partner with and mentor researchers across Etsy to strengthen quantitative and mixed-methods practice and improve the organization’s approach to usability measurement.
Perform other tasks as needed; job duties and responsibilities may change from time to time.