Senior Staff AI UX Researcher, Applied AI
About The Position
At Google, we "Focus on the user and all else will follow." Our Interaction Designers transform complex tasks into intuitive, easy-to-use experiences for billions of people. From creating user flows and wireframes to building mockups and prototypes, you will envision and bring product experiences to life with an inspired, refined, and magical feel. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, leveraging user insights to create industry-leading products. As an Interaction Designer, you'll apply user-centered design methods to craft industry-leading user experiences from concept to execution, working with design partners to evolve the Google design language to build beautiful, innovative products. Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous.
Requirements
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in an applied research setting, or similar.
Nice To Haves
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 10 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- 7 years of experience managing projects, and working in a large, matrixed organization.
Responsibilities
- Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
- Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
- Drive ideas to improve products and services through research-driven insights and recommendations.
- Lead teams to define and evaluate product, service, ecosystem impact.
- Own outlook and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
