Senior Specialist, Sales Operations

CompTIA Human Resources

37d•$69,500 - $74,500

About The Position

The Sr. Sales Operations Specialist is responsible for providing advanced operational support, analytics, and process leadership to the Sales teams across all markets. The objective is to drive strategic insights, optimize operational workflows, and enable sustainable revenue growth at scale. This role will take high-ownership in territory assignments, quota distribution, compensation execution, operational project management and pipeline reporting.

Requirements

Operational mastery with Microsoft Office, Microsoft Dynamics CRM, SQL and data visualization platforms such as PowerBI.
Strong strategic planning skills, with the ability to develop and implement effective sales strategies
Highly analytical, with the ability to interpret complex data and translate it into actionable strategies. Ability to analyze customer data and metrics to identify and act on trends, issues, and opportunities for improvement with application to big-picture concepts and strategies.
Excellent Communication and interpersonal skills, capable of effectively influencing team members, peers and leadership. Desire to support and mentor junior team members
Display a mindset of being self driven/proactive to situations and thrives in taking accountability and ownership
Ability to drive for results, following a problem through to its conclusion by engaging with relevant stakeholders and helping to solve it. Strong bias for action and taking incremental steps
Applies existing knowledge and problem-solving skills to new situations
3+ years of direct experience in related field

Nice To Haves

Certificate or certification in Data skills such as CompTIA Data+, SQL, PowerBI or the like
Experience with Private Equity owned company

Responsibilities

Lead and optimize territory assignments and quota distribution for Sales teams, collaborating with cross-functional leadership to ensure equitable and data-driven coverage models. Proactively identify and recommend adjustments based on market or organizational changes.
Maintain process documentation to align with compensation plan administration
Design, develop, and maintain advanced performance indicators to track process improvement, seller productivity, and pipeline health.
Oversee the preparation and real-time delivery of pipeline reports and dashboards for sales leadership, ensuring high standards of data accuracy and actionable insights.
Champion CRM usage and best practices; provide expertise, training, and support to drive adoption and improved data quality.
Lead advanced ad-hoc analyses on sales forecast, bookings, and pipeline coverage delivering strategic recommendations to senior leadership.
Act as primary liaison to Finance, proactively resolving discrepancies and ensuring alignment of bookings, revenue, and compensation.
Lead or participate in cross-functional operational projects and process improvement initiatives.
Other relevant tasks, duties, or special projects as assigned