Senior Sales Operations Specialist

Gibson Homewares•Commerce, CA

8d•$27 - $30•Onsite

About The Position

Gibson Homewares is the nation's leading producer of dinnerware, cookware, cutlery, tools, and gadgets. For over 40 years, Gibson Homewares has developed a portfolio of brands across multiple categories. Based in Los Angeles, Gibson is known for delivering product lines with style and value for the global retail marketplace. At Gibson, PEOPLE ARE THE #1 PRIORITY and the company is always looking for new talent to join our growing team. The Senior Sales Operations Specialist plays a critical role in supporting sales operations and ensuring accuracy, efficiency, and coordination across all stages of the sales lifecycle. You will serve as a key liaison between Sales, Creative, Marketing, Order Management, and Purchasing teams while maintaining professional relationships with retail customers.

Requirements

On-site position; must be able to commute to Los Angeles daily (Monday-Friday)
3+ years of inside sales support or sales operations experience
College degree preferred
Excellent written and verbal professional communication skills
Strong customer-facing presence; comfortable working with retail customers
Proficient in Microsoft Office, including Outlook and Excel
Intermediate Excel skills, including formulas and data handling
Experience working with ERP systems (Oracle preferred)

Responsibilities

Provide end-to-end sales operations support for a Sales Manager and sales team
Manage and track new product development timelines and deliverables
Coordinate closely with cross-functional teams, including Creative, Marketing, Order Management, and Purchasing
Prepare, process, and manage sales quotations using Oracle
Monitor sales order progress to ensure accuracy, timeliness, and customer satisfaction
Maintain professional communication with internal teams and external retail partners

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