Senior Sales Operations Specialist

Gibson Homewares • Commerce, CA

7d • Onsite

About The Position

Gibson Homewares is the nation's leading producer of dinnerware, cookware, cutlery, tools, and gadgets. For over 40 years, Gibson Homewares has developed a portfolio of brands across multiple categories. Based in Los Angeles, Gibson is known for delivering product lines with style and value for the global retail marketplace. Exporting to Latin America and Mexico. Gibson's legacy brands include Laurie Gates, Gibson Elite, Gibson Home, Ultra by Gibson, and Soho Lounge. In addition, Gibson is a driving force behind global brands such as Martha Stewart, Calphalon, Sur La Table, Babish, Kenmore, Crockpot, Oster, Mr. Coffee, and Peanuts. At Gibson, PEOPLE ARE THE #1 PRIORITY and the company is always looking for new talent to join our growing team. The Senior Sales Operations Specialist plays a critical role in supporting sales operations and ensuring accuracy, efficiency, and coordination across all stages of the sales lifecycle. You will serve as a key liaison between Sales, Creative, Marketing, Order Management, and Purchasing teams while maintaining professional relationships with retail customers.

Requirements

• On-site position; must be able to commute to Los Angeles daily (Monday-Friday)
• 3+ years of inside sales support or sales operations experience
• Excellent written and verbal professional communication skills
• Strong customer-facing presence; comfortable working with retail customers
• Proficient in Microsoft Office, including Outlook and Excel
• Intermediate Excel skills, including formulas and data handling
• Experience working with ERP systems (Oracle preferred)

Nice To Haves

• College degree preferred

Responsibilities

• Provide end-to-end sales operations support for a Sales Manager and sales team
• Manage and track new product development timelines and deliverables
• Coordinate closely with cross-functional teams, including Creative, Marketing, Order Management, and Purchasing
• Prepare, process, and manage sales quotations using Oracle
• Monitor sales order progress to ensure accuracy, timeliness, and customer satisfaction
• Maintain professional communication with internal teams and external retail partners

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed