Senior Specialist, Outreach and Mathematics/Statistics Help Centre

University of Ottawa•Ottawa, ON

8d•CA$90,987 - CA$114,932•Onsite

About The Position

Welcome to the Faculty of Science, a great place to learn, to explore, to question, to discover — opening your mind and pushing boundaries. It’s an exciting time to be part of a rewarding career in life sciences, natural sciences and mathematics. You will have access to world-class facilities, including our Science, Technology, Engineering and Mathematics (STEM) Complex, our extensive Biosciences Complex and our cutting-edge Advanced Research Complex, that are the envy of many universities. We have strong links with a multitude of government and private research centres, providing countless opportunities and experiences. We have become a true centre of excellence, earning recognition across Canada and abroad for our prowess in teaching and in our laboratories, where our researchers are addressing some of the most important and relevant scientific questions of our time. Our past is a testimonial to our passion, so will be our future. Will you be part of it? Reporting to the Chair, Department of Mathematics and Statistics, the incumbent plans and oversees the operations of the Mathematics and Statistics Help Centre (MSHC) in collaboration with administrative staff and supervises and supports teaching assistants. In addition, the incumbent manages outreach initiatives and external partnerships, delivers presentations and lectures to pre‑university audiences, teaches a maximum of two three‑credit courses per year, and participates in University service through committee work.

Requirements

PhD in Mathematics
Teaching experience at the secondary and/or post-secondary level
At least five years’ experience in student facing instructional roles at the post-secondary level (e.g., lecturing, tutorials, assessment, or teaching assistantships).
Experience supervising, mentoring, or coordinating teaching assistants or instructional staff.
Strong organizational and project management skills, including the ability to manage multiple initiatives (e.g., Help Centre operations, outreach events, course teaching) simultaneously and meet competing deadlines.
Experience organizing outreach activities, academic events, or educational programming, including logistics coordination and stakeholder communication.
Ability to build and maintain effective working relationships with faculty members, students, administrative staff, school boards, and external partners.
Demonstrated ability to communicate complex mathematical or statistical concepts clearly to diverse audiences, including undergraduate students, secondary school students, and educators.
Experience preparing instructional or pedagogical materials to support student learning.
Strong problem-solving skills and sound judgment in handling student concerns, complaints, and confidential matters with discretion.
Proficiency with LaTeX and standard academic software tools (e.g., Microsoft Office Suite), and familiarity with online learning or virtual collaboration platforms.
Must be available to work on a flexible schedule, which may include evenings and weekends.
Bilingual – French and English (spoken and written)

Responsibilities

In collaboration with the Department’s administrative personnel, plans and organizes the operation of the MSHC.
Select, train, schedule, and supervise the teaching assistants.
Coordinate with the teaching staff to ensure the appropriate supporting material and exercises are given to teaching assistants working in the MSHC.
Set up and manage a virtual platform for the MSHC in the summer months.
Be present at the MSHC for at least 10hrs/week and respond to students’ inquiries.
Organizes and manages the outreach activities of the Department of Mathematics and Statistics, such as Math Horizons Day, Math Camp, and the Math Poster Competition. This includes securing funding for outreach activities, managing correspondence with participants (schools, students, families, etc.), and managing logistics of events.
Communicates with local school boards concerning participation in outreach activities.
Gives presentations to high school educators on professional activity days.
Gives lectures to high school students interested in studying mathematics or statistics at the University of Ottawa.
Participate in the University Open House and Math Camp.
Manages relationships with various external mathematical organizations such as the Canadian Mathematical Society, the Canadian Statistical Sciences Institute, the Fields Institute for Research in Mathematical Sciences, and the Centre de Recherches Mathématiques to support and expand outreach activities.
Teaches a maximum of two 3-credit courses per year.
Prepares, administers and marks assessments and examinations for these courses.
Maintains office hours for students.
Represents the department on University of Ottawa committees, including Academic Standing, Curriculum Committee, Open House, etc.) to support program quality and outreach efforts.