Senior Specialist - Medical Operations

Global Rescue•Dorado, PR

9d•Onsite

About The Position

Global Rescue is seeking paramedics looking for a career change to join its growing operations teams. The Senior Specialist - Medical Operations staffs emergency access telephone lines in operations centers to respond to client health events and other emergencies; deploys domestically and internationally in support of medical evacuations; and performs medical logistics and research. Logistics support member medevac operations, while research prepares for future operations by locating and establishing relationships with hospitals and air and ground evacuation providers. The role calls for a team player who can multitask, manage time effectively, and find appropriate solutions for members. Global Rescue is a membership organization providing integrated travel risk management services, including medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. Its culture is described as fast-paced, collaborative, and mission-driven, with a high-performance, get-it-done approach. The position is located in Dorado, Puerto Rico. Compensation depends on experience, and relocation assistance is provided.

Requirements

At least 5 years of experience.
Paramedic certification.
Current Paramedic License in good standing.
ACLS/PALS/NRP/PHTLS or BTLS.
Exceptional written and verbal communication skills, including excellent oral and written English communication skills.
Basic computer skills and the ability to learn new software and technology quickly.
Mission-focused orientation and willingness to do whatever it takes to help those in need.
Attention to detail and follow-through.
Efficient time-management and organizational skills.
Teamwork, multitasking, and solution-finding abilities.

Responsibilities

Staff emergency access telephone lines in operations centers to respond to client health events and other emergencies.
Manage and coordinate logistics for rescues and medical transfers from remote locations to hospitals in the U.S. and elsewhere, including air, ground, and sea transportation.
Travel domestically and internationally via commercial and private aircraft to oversee and coordinate patient relocation, stabilization, and monitoring.
Support security operations as requested.
Follow, maintain, and improve departmental protocols, processes, and quality standards.
Research and maintain operations resources and databases.
Travel domestically and internationally in support of operational development.