Global Clinical Supply, Process Steward - Planning - Hybrid

MSD • Rahway, PA

8d • Hybrid

About The Position

As part of the Global Clinical Supplies organization, the Process Steward works at the interface between core business processes and SAP capabilities to enable efficient business operations, support enhancements, and drive innovation. The Senior Specialist ensures clinical supply chain processes are clearly defined and documented and supported by appropriate workflows, stakeholders, subject-matter-expert networks, and tools such as SAP. The team works closely with end users and process owner communities to ensure processes meet current and evolving business needs.

This role focuses on the Planning domain, including forecasting through a custom SAP solution, MRP/Supply Planning, and master data. The Process Steward provides expertise in SAP and Global Business Processes for Supply Chain Planning and Forecasting, develops and implements processes aligned with organizational objectives, and supports process improvements, system solutions, standardization, implementation, and training. The role partners with stakeholders across Global Clinical Supplies and the Global Process Steward Network, including Manufacturing Division Global Process Stewards and COMET Functional Leads.

Requirements

• Bachelor's degree in science, engineering, or a similar field with 5+ years of relevant experience, or a master's degree in science, engineering, or a similar field with 3+ years of relevant experience.
• 5+ years of experience in Supply Chain Management or a related planning support function.
• Demonstrated knowledge of forecasting, supply planning, production scheduling, and business process execution.
• 3+ years of working experience with SAP.
• Demonstrated knowledge of Demand Management, Master Production Scheduling (MPS), Material Requirements Planning (MRP), and related planning processes.
• Ability to manage a diverse portfolio of projects and initiatives.
• Skills in Business Processes, Change Management, Clinical Supply Chain Management, Clinical Trial Management, Data Analysis, Good Manufacturing Practices (GMP), Materials Requirements Planning (MRP), Risk Management, and Supply Chain Management (SCM).

Nice To Haves

• Cross-Functional Teamwork
• Demand Management
• Process Improvements
• Supply Chain Planning (SCP)

Responsibilities

• Lead the development and implementation of Global Clinical Supplies processes aligned with short- and long-term objectives.
• Serve as the knowledge expert for SAP and Global Business Processes for Supply Chain Planning and Forecasting.
• Drive business challenges to resolution through system solutions across Global Clinical Supplies.
• Support business case development using the Enhancement Prioritization Management Form and maintain the Demand Tracker for enhancement requests and prioritization.
• Drive business process standardization, implementation, and training on new processes.
• Review SOPs and assess process changes for system impact to ensure the integrity of a single global business process.
• Contribute to the Global Clinical Supplies Global Process Steward Network, partnering with Manufacturing Division Global Process Stewards and COMET Functional Leads.
• Support tier management and escalations for transactional issue resolution.
• Support Deviations, Investigation, and CAPAs in the planning area.
• Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance.
• Develop collaborative, trust-based relationships with diverse stakeholders to drive change and execute priorities.

Benefits

• Medical, dental, and vision healthcare and other insurance benefits for employees and family.
• Retirement benefits, including 401(k).
• Paid holidays, vacation, compassionate days, and sick days.
• Eligible for an annual bonus and long-term incentive, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior