Global Clinical Supply, Process Steward - Planning - Hybrid

Merck • Upper Gwynedd Township, PA

9d • $117,000 - $184,200 • Hybrid

About The Position

As part of the Global Clinical Supplies organization, the Senior Specialist, Global Clinical Supplies Process Steward works at the interface between core business processes and SAP capabilities to enable efficient business operations, support enhancements, and drive innovation. The role ensures clinical supply chain processes are clearly defined and documented, and supported by appropriate workflows, stakeholders, subject-matter-expert networks, and tools such as SAP.

The Process Steward Team works with end users and process owner communities to ensure processes meet current and evolving business needs. This role focuses on the Planning domain, supporting business processes and SAP capabilities related to forecasting, MRP and supply planning, and master data. The role also provides expertise in SAP and global business processes for supply chain planning and forecasting, supports process standardization and change, and collaborates with stakeholders across Global Clinical Supplies.

Requirements

• Bachelor's degree in science, engineering, or a similar field with 5+ years of relevant experience, or a master's degree in science, engineering, or a similar field with 3+ years of relevant experience; the posting identifies this education and experience combination as preferred.
• 5+ years of experience in Supply Chain Management or a related planning support function, with demonstrated knowledge of forecasting, supply planning, production scheduling, and business process execution.
• 3+ years of working experience with SAP, with demonstrated knowledge of Demand Management, Master Production Scheduling (MPS), Material Requirements Planning (MRP), and related planning processes.
• Ability to manage a diverse portfolio of projects and initiatives.
• Required skills include Business Processes, Change Management, Clinical Supply Chain Management, Clinical Trial Management, Data Analysis, Good Manufacturing Practices (GMP), Materials Requirements Planning (MRP), Risk Management, and Supply Chain Management (SCM).

Nice To Haves

• Preferred skills include Cross-Functional Teamwork, Demand Management, Process Improvements, and Supply Chain Planning (SCP).

Responsibilities

• Lead the development and implementation of Global Clinical Supplies processes aligned with short- and long-term objectives.
• Serve as the knowledge expert for SAP and Global Business Processes for Supply Chain Planning and Forecasting.
• Drive business challenges to resolution through system solutions across Global Clinical Supplies.
• Support business case development using the Enhancement Prioritization Management Form and maintain the Demand Tracker for enhancement requests and prioritization.
• Drive business process standardization, implementation, and training on new processes.
• Review SOPs and assess process changes against system impact to ensure the integrity of a single global business process.
• Contribute to the Global Clinical Supplies Global Process Steward Network, partnering with the Manufacturing Division Global Process Steward and COMET Functional Leads.
• Support tier management and escalations for transactional issue resolution.
• Support deviations, investigations, and CAPAs in the planning area.
• Collaborate with cross-functional teams to identify process-driven opportunities to improve business performance.
• Develop collaborative, trust-based relationships with diverse stakeholders to drive change and execute priorities.

Benefits

• Medical, dental, vision healthcare, and other insurance benefits for employees and family.
• Retirement benefits, including 401(k).
• Paid holidays, vacation, and compassionate and sick days.
• Eligible for an annual bonus and long-term incentive, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior