Process Lead Supply Planning Reliability

Johnson & Johnson•Titusville, NJ

About The Position

Johnson & Johnson is seeking a Manager & Global Process Lead, Supply Planning Reliability, within Global Plan Excellence (GPEX). Reporting to the Senior Manager, Global Operational Planning Process Standards & Improvement, this role leads development, governance, and continuous improvement of global planning processes across the Integrated Supply Chain. It serves as the global owner for Planning Reliability standards, capabilities, and adoption strategies across processes and tools, partnering across Supply Chain, Technology, and Business functions to advance planning excellence and business performance. The role combines supply chain planning expertise, strategic and critical thinking, and digital acumen to advance planning through process innovation, capability development, and technology enablement. The role defines and evolves global planning standards and governance, leads process transformation and technology implementation, and maintains planning documentation and training resources. It also develops global communities of practice and training programs, works with Digital, Data Science, AI, and Technology teams to shape future planning capabilities, and promotes adoption of innovative approaches. The position builds partnerships and influences stakeholders across planning, manufacturing, quality, and technology to support sustainable process improvements and supply reliability. Travel of approximately 20–30% domestically and internationally is required, along with effectiveness across global time zones and diverse teams.

Requirements

  • Bachelor's degree or equivalent experience in Supply Chain, Operations, Engineering, Business, or a related field.
  • More than 5 years of experience in Supply Chain Planning, Integrated Business Planning (IBP), Site/External Planning, or related areas such as Operations or Inventory Planning.
  • Experience leading process improvement, business transformation, or global capability-building initiatives.
  • Strong knowledge of supply chain planning processes and operating models.
  • Experience working in complex global organizations.
  • Ability to influence partners and drive alignment across diverse teams.
  • Excellent communication, facilitation, and leadership skills.
  • Fluency in English.
  • Ability to travel approximately 20–30% domestically and internationally.
  • Ability to work effectively across global time zones and diverse teams.

Nice To Haves

  • Advanced degree in MBA, Supply Chain, Operations Management, Engineering, or a related field.
  • Experience with planning technologies such as OMP, SAP, Anaplan, Control Tower, Digital Twins, or similar platforms.
  • Experience partnering with Digital, Data Science, Analytics, or Technology teams.
  • Global and cross-sector experience.
  • Familiarity with AI, data lakes, advanced analytics, automation, and digital planning solutions.
  • Knowledge of additional languages.

Responsibilities

  • Define and evolve global Planning standards in alignment with Functional Global Process Managers, including operating principles and governance frameworks for processes, data, and tools across regions and planning organizations.
  • Lead process transformation and technology implementation initiatives arising from or resulting in business, organizational, and technology changes.
  • Maintain planning playbooks, process and tool documentation, and training materials.
  • Lead global communities of practice to share knowledge, strengthen capabilities, and promote continuous improvement.
  • Partner with team members, subject matter experts, core teams, and Business Excellence across Supply Chain and Technology to enhance planning processes, tools, and user experiences.
  • Collaborate with Digital, Data Science, AI, and Technology teams to define future planning capabilities.
  • Guide the design, development, and deployment of global training and capability-building programs.
  • Benchmark industry-leading practices and drive adoption of innovative planning approaches.
  • Serve as a trusted advisor and leader across the planning organization.
  • Influence cross-functional partners and senior leaders to drive alignment and adoption of global standards.
  • Champion collaboration across planning, manufacturing, quality, and technology teams.
  • Lead organizational change efforts that support sustainable process improvements and business transformation for supply reliability.
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