Senior Specialist, Field Engineering

L3HHCM20Hampton, VA
Onsite

About The Position

This position will provide support to DGS-X including development, integration, sustainment, and operations. The role requires contractor-specific experience in L3HARRIS-RMS software build and release process on a full-time basis at DGS-X. The Specialist will provide technical support with skills in CICS, JSP, NCCT, HookDet, CIDS (AGS) software engineering, system engineering configuration management, and remote software deployment for utilization across the Enterprise Service Desk and Test Facility Lab. Support includes 24/7/365 onsite coverage, and members may travel at the request of the government.

Requirements

  • Bachelor’s Degree and minimum 6 years of prior relevant experience, OR Graduate Degree and a minimum of 4 years of prior related experience, OR in lieu of a degree, minimum of 10 years of prior related experience.
  • Active DoD TS/SCI Clearance.
  • Must be able to obtain a DoD 8570 Security + Cert prior to working onsite.
  • Minimum 6 months experience with Microsoft Windows Environment (either workstations or servers).
  • Minimum 6 months experience with Linux distributions (Red Hat Enterprise Linux (RHEL) updated to v9.6 or higher, CentOS, Fedora, other UNIX variants (Solaris)).
  • Minimum 6 months experience deploying firmware (External Memory Controller (EMC) disk array firmware, Cisco router/switch firmware, etc.).
  • Minimum 6 months experience with Application level Geospatial Intelligence and/or Signals Intelligence applications, or other AF DCGS Common Workstation (DCW) software.

Nice To Haves

  • Preferred experience with DCGS.
  • Former military a plus.
  • Familiar with computer networking principals; Cisco Cert Network Associate(CCNA) a plus.
  • Familiar with industry standard computer/electronic repair practices.

Responsibilities

  • Provide technical support to the Enterprise Service Desk (ESD).
  • Track issues reported from sites.
  • Research issues.
  • Work with USAF Civilian and Military personnel, DGS-X, DCGS Mission Support Maintenance Personnel (DMSMP), and other on-site personnel to resolve issues.
  • Provide on-call services via telephone and/or be recalled for urgent issues.
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