Senior Specialist - Exhibit & Sponsorship Services

AICPA•Durham, NC

5d•$70,000 - $80,000•Hybrid

About The Position

This role is customer-facing and responsible for the operational execution of exhibitor and sponsorship programs across AICPA conferences and events. The Senior Specialist will manage technology platform needs supporting exhibitors and sponsors, deliverables tied to contractual commitments, and provide high-touch service for a significant business line. This position involves collaboration with internal and external partners and providers to ensure accurate system setup, contract fulfillment, budget goals, and a seamless experience from onboarding through on-site execution and closeout for assigned events. The role reports to the Manager - Exhibit & Sponsorship Services and utilizes a hybrid work schedule.

Requirements

Bachelor's degree or equivalent combination of education and experience.
2+ years experience supporting similar events
Experience working with multiple partners.

Responsibilities

Manage systems, tools, and platforms that support exhibitors' and sponsors' success for assigned events.
Ensure systems, data, and communications support onboarding, fulfillment, and customer engagement.
Work with partners to support system readiness, enhancements, and issue resolution.
Negotiate with external vendors to coordinate and fulfill exhibitor and sponsor commitments, according to contractual obligations and financial goals.
Find and address risks to protect sponsor experience, quality, and financial goals.
Provide a high-touch, service-oriented experience.
Collaborate with Accounting to support accurate billing, payment tracking, and post-event confirmation of fulfillment.
Provide onsite operational support for events with exhibitor and sponsorship presence.
Support post-event confirmation, reporting, and identification of improvement opportunities.