Senior Specialist, Employee Communications

Salesforce

About The Position

Salesforce is hiring a Senior Specialist, Employee Communications to support the planning and execution of internal communications for business-critical employee programs. This person will partner closely with Employee Success, Real Estate & Workplace Services (REWS), Finance, and other program owners to deliver clear, timely, action-driving communications across channels – from Slack and email to agentic nudges and manager cascades. The ideal candidate is a great writer, creative thinker, and team player with a solution-oriented mindset who is committed to working as part of an innovative, vision-forward, fast-paced team. They should be a highly organized self-starter who can manage projects end-to-end and build relationships and skills to get the job done well while having fun.

Requirements

3–5 years of experience in internal/employee communications or a related field; experience in a high-tech or fast-paced global environment strongly preferred
Exceptional writer with the ability to make complex program information feel simple, clear, and actionable
Cross-functional collaboration skills and the ability to influence without formal authority
Strong project management skills with the ability to juggle multiple programs and adapt priorities seamlessly
Actively uses AI tools to drive efficiency and quality — and brings curiosity about what's next
High accuracy, attention to detail, and a proactive, results-oriented attitude
Proven track record of developing and executing internal communications plans that drive employee action

Responsibilities

Support end-to-end communications planning and execution for assigned programmatic areas, including ES initiatives (Open Enrollment, Comp/Merit, Benefits, Promotions, Learning & Development), Finance (Payroll, Travel & Entertainment), and REWS programs
Partner with program owners to shape communications that are clear, human, and drive employee action — not just awareness
Write and edit sharp content across channels: Slack messages, email, agent nudges, manager cascade materials, and more
Support channel strategy decisions for assigned programs, including Amplify bots, Employee Agent, Manager Agent, and Slack channels
Navigate sensitive communications — including org changes and restructuring — with sound judgment and discretion
Leverage AI tools to accelerate content production, improve personalization, and continuously raise the bar on what programmatic comms can deliver
Use data to measure communication effectiveness and apply learnings to continuously improve
Contribute to team planning, editorial calendars, and our day-to-day operating rhythm