Senior Specialist - D365 Administrator

On • Portland, OR

4d

About The Position

We are looking for an experienced and strategic Senior D365 Systems Administrator to join our global D365 Operations team. This is a pivotal role where you will take ownership of complex functional areas within our ERP landscape, drive key projects, and champion innovation. If you have a deep passion for technology, a talent for solving complex challenges, and the drive to lead and mentor, this role is for you. You will be instrumental in shaping the future of our modern, cloud-based IT systems that power a global business.

Requirements

• A degree in computer science, information systems, or a related engineering field.
• A minimum of 3 years of hands-on experience with Microsoft Dynamics 365 F&O in an administrator or analyst role - or functional consultant role.
• Proven experience owning and delivering complex configurations and leading functional sub-projects.
• You are a master collaborator with exceptional communication skills, capable of effectively engaging with stakeholders at all levels.
• You possess a strong problem-solving mindset, with a track record of identifying the root cause of issues and implementing lasting solutions.
• You work autonomously, consistently challenging prevailing assumptions and driving initiatives forward with minimal supervision.
• You are fluent in English.

Nice To Haves

• A strong background in the Supply Chain Management (SCM) module is highly desired.

Responsibilities

• Guarantee the seamless performance of our core business operations by providing expert, hands-on support and serving as the lead escalation point for our D365 platform.
• Lead functional investigations during outages, proposing immediate workarounds to ensure business continuity.
• Own the investigation and resolution of intricate system issues, driving deep root cause analysis for recurring problems and designing robust, long-term solutions.
• Lead collaborations with senior technical and business stakeholders to challenge the status quo and implement innovative configuration changes that enhance system stability and efficiency.
• Drive functional sub-projects from end-to-end, managing deliverables, timelines, and external partners to ensure successful project execution.
• Take ownership of complex functional configurations within D365 F&O, including areas like Order to Cash and Advanced Warehouse Management.
• Champion the continuous improvement of our systems by identifying opportunities for optimisation and proactively contributing to our internal knowledge base.
• Participate in an on-call rotation to provide critical after-hours support and ensure system stability.

Benefits

• We offer a dynamic, challenging, and supportive environment that has been ranked as the ‘fastest growing sports company’ of its time.
• With offices across the globe, we are an international team that is hungry to innovate and build something incredible.
• We foster an active environment where each individual is encouraged to learn, grow, and achieve their full potential.
• This is where your work matters, you’re hands-on, and your team members are amongst the very best in their respective disciplines and fields.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior