Senior Solution Architect - D365

CliftonLarsonAllenAppleton, WI

About The Position

CLA is a top 10 national professional services firm dedicated to creating opportunities for clients, employees, and communities. We are seeking an experienced Senior Solution Architect - D365 to join our Information Technology team. This position offers growth, flexibility, and a collaborative work environment. The ideal candidate will possess excellent interpersonal skills, strong problem-solving abilities, sound judgment, and a high level of integrity and dependability. The Senior Solutions Architect will work with CLA’s Marketing Technology team to support marketing and relationship management technology, translating business strategy into scalable, secure enterprise solution designs in the MarTech and CRM environment.

Requirements

  • A minimum of 7 years of experience leading design of enterprise environments.
  • Overall progressive work experience in marketing and relationship management systems and project management.
  • Understanding cross module and downstream impacts of application configuration.
  • Strong experience planning, facilitating, documenting and managing business, functional and technical requirements.
  • Strong experience in marketing and relationship management systems configuration, integration, architecture and reporting.
  • Strong experience working within Agile environment and with Agile delivery tools.

Nice To Haves

  • Dynamics 365 experience preferred, not required.
  • Azure DevOps (ADO) or Jira systems experience preferred.

Responsibilities

  • Design and guide technology solutions that align business goals with scalable, secure, and sustainable architectures.
  • Create and maintain operating procedures and technical documentation for new and existing processes, policies, and strategy.
  • Participate in project teams that are either directly associated with MarTech and CRM technology or that use data from these systems.
  • Assist with periodic IT security and user access for all MarTech and CRM systems as required.
  • Review application demands for impact on existing configuration and identify opportunities via change management processes, inclusive of system and user acceptance testing, user training, and support documentation.
  • Manage optimization related to security and data integrity for the applications and integrations.
  • Work with IT and business users to identify new strategies and IT procedures to increase efficiency and enhance workflow.
  • Communicate effectively and professionally, both verbally and in writing.
  • Act as a strategic thinker with the ability to balance long-term vision and short-term execution.
  • Prioritize effectively and escalate conflicts when needed.
  • Be highly collaborative, outcome-driven, and comfortable managing ambiguity.
  • Work with large teams and a variety of people, including team members, management team members, IT and business users.

Benefits

  • Flexible PTO
  • Up to 12 weeks paid parental leave
  • Paid Volunteer Time Off
  • Mental health coverage
  • Quarterly Wellness stipend
  • Fertility benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k
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