Senior Specialist, Benefits

Torani•San Leandro, CA

2h•$100,854 - $112,061

About The Position

This role provides a deeply people-centric service experience across meaningful people processes including new hire orientation, benefits enrollment, and leave of absence administration. The Senior Specialist, Benefits will be the warm and helpful person that team members come to when they have questions about benefits. The company is looking for someone who combines a thirst for knowledge in all things Benefits with purposeful work, and whose core beliefs resonate with “Flavor for All; Opportunity for All.”

Requirements

A minimum of 2-3 years’ experience in team member benefits
Demonstrated proficiency in HRIS systems, preferably experience with Dayforce and ADP
Thorough knowledge of local, state, and federal employment laws that impact benefits and compliance
Proficiency in Microsoft Suite

Nice To Haves

Great organizational and communication skills
Passion for wellness and benefits
Belief that a culture of team member engagement can make all the difference to the daily work experience
Understanding of when to escalate issues
Ability to sail through annual audits
Ability to consistently ensure protection of team members’ privacy and data
Ability to improve upon the ways sensitive information is managed
Ability to ensure accurate data, hit deadlines, and transmit information through secure platforms
Ability to exemplify the importance of work-life integration/balance
Understanding that having fun at work is a vital component of engagement

Responsibilities

Manage enrollment, processing, and reporting of all benefit offerings.
Serve as the direct liaison with the benefits broker.
Collaborate with other members of the People team to ensure proper administration of benefits.
Proactively escalate for support when unsure of an answer or needing more information.
Serve as the main point of contact for team member benefit questions and requests.
Facilitate the leave of absence process, providing clear guidance to team members.
Monitor benefit offerings for emerging themes from team members and industry trends.
Recommend enhancements to benefit offerings for the future.
Partner with members of the People team to explore and suggest additional reporting and tools.
Understand and execute excellent documentation, collaboration, and communication processes.
Improve ways of working in documentation, collaboration, and communication.
Use data in the development and execution of dashboards to inform decision making.
Ensure compliance with legal considerations and regulatory requirements of benefit administration.
Manage annual audits through understanding and ownership of plan administration and compliance.
Ensure protection of team members’ privacy and data.
Improve upon the ways sensitive information is managed.
Ensure accurate data, meet deadlines, and transmit information through secure platforms.
Exemplify the importance of work-life integration/balance.
Embrace and contribute to a fun and inclusive atmosphere through daily interactions.