Senior Spec -- IT Network

Energy Transfer•Dallas, TX

About The Position

The position is responsible for maintaining, troubleshooting, and administering the organization’s production network infrastructure. The Senior Spec works closely with IT staff to maintain high levels of network availability, security, and efficiency, and serves as a technical resource for network production operations and relevant projects. The role involves supporting and improving network deployments, addressing incidents, delivering project work, coordinating with vendors, and maintaining network documentation and asset records. The work environment is usually a normal office, with travel and occasional visits to industrial or manufacturing settings.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent practical experience.
2–5 years of experience in local and wide area network implementation and maintenance; experience requirements vary by level, with 5–8 years for Senior Specialist.
In-depth working knowledge of LAN/WAN technology and ability to configure and troubleshoot Cisco hardware and software.
Strong working knowledge of Ethernet cabling, T1s, routers, switches, and firewalls.
Effective written and verbal communication and interpersonal skills to work in a team environment and maintain good working relationships.
Willingness to work in all operational areas and support team and company objectives.
Strong dedication to quality customer service and superior telephone etiquette, with the ability to work effectively with customers, vendors, peers, and management.
Ability to demonstrate urgency, individual responsibility, and willingness to accept constantly changing priorities.
Ability to carry computer equipment weighing up to 50 pounds.

Nice To Haves

CCNA.

Responsibilities

Configure and troubleshoot Cisco hardware and software using working knowledge of LAN/WAN technology.
Provide first-level support for incidents requiring the network team.
Evaluate, design, implement, and support new network architecture and existing deployments.
Participate in project delivery, including device configuration, planning, and vendor coordination.
Work with users to understand their needs and with IT personnel to develop effective system solutions for assigned applications.
Develop and implement network infrastructure changes through the established Change Management process.
Act as a technical resource on relevant network matters for other organizational units.
Provide succinct, timely, and up-to-date project and network documentation, including drawings.
Manage network assets, including device and component inventories, support agreements, and relevant vendor contracts.
Perform hardware and software upgrades for new and existing equipment as needed.