Senior Solutions Sales Specialist (Inside Sales)

Ricoh•Fenton, MO

2d•Hybrid

About The Position

The Senior Solutions Sales Specialist (Inside Sales) is responsible for managing existing Ricoh accounts and identifying new business opportunities. This role focuses on customer retention, revenue growth, and expanding Ricoh’s presence across hardware and service product lines. Operating in a hybrid environment, the specialist engages clients through phone, email, video conferencing, and social media, with clear monthly performance and activity targets. This position thrives in a high-energy, collaborative culture where recognition and camaraderie fuel competition and results.

Requirements

Proficiency in Microsoft Office Suite.

Nice To Haves

Bachelor’s degree or equivalent experience in a related sales environment (preferred).
Proven experience in B2B account management and development (preferred).

Responsibilities

Drive sales within the SMB customer segment using a comprehensive, consultative approach.
Maintain proactive communication with existing clients to ensure retention and identify expansion opportunities.
Conduct business-to-business outreach through various channels including email, phone, and virtual meetings.
Deliver customer-focused solutions with professional communication and effective objection handling.
Meet or exceed revenue targets for equipment and services.
Maintain accurate records of account activity, pipeline, and forecasting in CRM systems.
Collaborate with internal teams and subject matter experts to deliver tailored solutions aligned with customer goals.
Perform additional duties as assigned.