Senior Solutions Lead, Commercial Team

Novellia • New York, NY

4d

About The Position

Novellia is seeking a Senior Solutions Lead to join their commercial team. This role is responsible for the end-to-end delivery of real-world data and analytics solutions for life sciences customers. It is a strategic, client-facing position requiring scientific fluency, business judgment, and the ability to lead complex, cross-functional work with minimal direction. The Senior Solutions Lead will act as a liaison between clients and internal teams, translating research questions into executable solutions, driving alignment across data science, engineering, product, and sales, and advising senior client stakeholders. The role also involves shaping Novellia's commercial operations by building scalable playbooks and processes. The company emphasizes a fast-paced environment that prioritizes impact and quality, requiring focus, urgency, and client accountability. The ideal candidate is independent, earns trust quickly, is comfortable with ambiguity, and can effectively engage with both technical and non-technical stakeholders.

Requirements

• 6-8 years of experience in client-facing roles in biopharma consulting, real-world data analytics, life sciences strategy, or a closely related field
• Demonstrated ability to independently lead complex, multi-stakeholder projects from scoping through delivery
• Strong scientific foundation (life sciences, public health, or related field) with the ability to engage credibly on real-world study design and data quality, without needing to be a domain expert in every indication
• Proven track record of building trusted relationships with senior client stakeholders
• Fluency operating across both technical (data science, engineering) and non-technical (commercial, clinical, regulatory) audiences
• Exceptional written and verbal communication skills, including the ability to synthesize complex ideas into clear, compelling narratives
• Experience building or improving operational processes in a fast-moving environment
• Bachelor's degree in biology, biochemistry, neuroscience, biomedical engineering, public health, or a related field

Nice To Haves

• Advanced degree a plus but not required
• Passion for improving patient outcomes through data-driven research and evidence generation

Responsibilities

• Lead project scoping and delivery end-to-end across multiple concurrent client engagements, including scoping, execution, and quality review of complex real-world datasets and registries
• Own all client-facing workstreams, including leading calls, managing escalations, proactively surfacing risks, and ensuring clients feel consistently supported and informed
• Drive internal cross-functional teams (data science, engineering, product) to deliver on commitments, removing blockers and making judgment calls when trade-offs arise
• Build and refine standardized delivery frameworks, SOPs, and project templates that improve consistency and efficiency across the commercial portfolio
• Partner closely with sales to scope new opportunities, develop proposals, and represent Novellia's solutions capabilities in client conversations
• Serve as a senior scientific and strategic voice in pitch meetings, helping prospective clients understand what is possible with Novellia's data and how to design studies that will hold up to scrutiny
• Contribute to pricing and scoping decisions, drawing on delivery experience to ground commercial proposals in operational reality
• Mentor and provide guidance to junior members of the solutions team

Benefits

• Competitive equity package
• Medical, dental, and vision coverage
• 401(k)
• Flexible time off
• Wellness stipend
• Up to 12 weeks of parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior