Associate Solutions Manager, Commercial Team

Novellia • New York, NY

4d

About The Position

About Novellia Novellia is the first and only company that lets anyone in the US gain access to decades of their health data in under 30 seconds, 100% free. All your health records, across doctors, all in one place, always up to date. We work with the world's top researchers to safely turn health insights into life-changing action for millions of people across the world. Novellia is the only patient-powered real world data platform delivering comprehensive, patient-authorized longitudinal health insights to accelerate biopharma innovation. Unlike traditional RWD providers who provide fragmented institutional data, we empower patients to access 15+ years of their health records for free, then transform these complete health journeys into fit-for-purpose datasets for evidence generation, regulatory submissions, and market access. We're growing 5x YoY with top pharma partners, our data have been published with leading scientific organizations such as ASCO and SABCS/AACR, and are backed by tier-1 investors including Spark Capital, Khosla Ventures, Bling Capital, and more. About the Role We are looking for an Associate Solutions Manager to support our commercial team in pitching, scoping, and executing real-world data solutions for our life sciences customers. This is a unique opportunity to collaborate across functions within Novellia, including client solutions, sales, growth, marketing, data science, engineering, and product. You will be an integral part of the team defining how a healthcare data company delivers world-class data and analytics solutions to biopharma clients. This role is client-facing and highly cross functional. You will spend most of your day speaking with clients and working closely with cross-functional experts to build out real-world evidence solutions. This is where you come in We're a growing team tackling complex problems in healthcare data. We move quickly, prioritize impact, and take pride in doing things right. The truth is: this is a demanding job. It requires focus, urgency, and deep client accountability. If you're looking for a predictable environment with clear boundaries, this isn't the right fit. The ideal candidate is comfortable with ambiguity and willing to work efficiently and independently to solve problems while maintaining a commitment to quality. If you are excited about wearing multiple hats and inspired by building something from scratch and working collaboratively across multiple stakeholders to build best-in-class real-world evidence solutions, you'll find the challenge deeply rewarding. How you'll spend your time at Novellia Client Solutions & Growth (70%) Keep engineering, data science, and product teams organized and on track during the execution of complex real-world datasets Work closely with clients through all stages of project execution, including leading regular client calls, crafting responses to questions about Novellia data or analyses, and solving problems as they arise Support registry operations, including interfacing with patient recruitment agencies, setting up registry infrastructure, unblocking issues related to registry enrollment, and tracking cohort growth Support the creation of standardized processes to ensure efficiency and consistency across projects Marketing and Sales (30%) Partner with the marketing and sales teams to ensure all external-facing collateral is organized, scientifically accurate, and impactful for our target clients Join calls to discuss potential new project opportunities and describe how Novellia would support key client research questions You will love this role if You thrive in client-facing environments. You're energized by presenting to stakeholders, answering tough questions on the fly, and building relationships through consistent delivery of excellent work. You're a science and data nerd at heart - but just as comfortable communicating with lay audiences. You love breaking a research question down, figuring out what variables are needed to make the project successful, and working closely with data scientists and engineers to solve problems. At the same time, you’re equally excited by engaging with clients and communicating complex ideas in simple terms.

Requirements

• 2+ years of experience in client-facing roles in biopharma consulting, real-world data analytics, or a related role
• A deep understanding of the biopharma industry and the role real-world data plays in advancing priorities for life sciences companies
• Comfort taking ambiguous problems and independently crafting solutions
• Superb project management and written and verbal communication skills
• Highly organized with a keen attention to detail
• Experience working on cross-functional teams
• Bachelor’s degree in biology, biochemistry, neuroscience, biomedical engineering, or a related field
• Passion for impacting patient lives through both patient-facing solutions and cutting edge research.

Responsibilities

• Keep engineering, data science, and product teams organized and on track during the execution of complex real-world datasets
• Work closely with clients through all stages of project execution, including leading regular client calls, crafting responses to questions about Novellia data or analyses, and solving problems as they arise
• Support registry operations, including interfacing with patient recruitment agencies, setting up registry infrastructure, unblocking issues related to registry enrollment, and tracking cohort growth
• Support the creation of standardized processes to ensure efficiency and consistency across projects
• Partner with the marketing and sales teams to ensure all external-facing collateral is organized, scientifically accurate, and impactful for our target clients
• Join calls to discuss potential new project opportunities and describe how Novellia would support key client research questions

Benefits

• Competitive equity package
• Medical, dental, and vision coverage
• 401(k)
• Flexible time off
• Wellness stipend
• Up to 12 weeks of parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level