Senior Solutions Engineer - Seattle

NetApp•Seattle, WA
•Remote

About The Position

As a Commercial Solutions Engineer at NetApp, you will combine infrastructure expertise, discovery, engaging storytelling, and technical sales to help customers connect technology decisions to business outcomes. This senior role partners with multiple Commercial Account Managers across a broad portfolio of customers and prospects, supporting new customer acquisition while expanding existing relationships. The work includes discovery, presentations, solution design, configurations, and technical validation. You will own technical sales engagements, develop customer and partner relationships, and help move opportunities forward. This is a remote position for candidates residing in Washington State, preferably in the greater Seattle area. Candidates elsewhere in Washington may be considered if they are conveniently located and able and willing to travel regularly to customers and partners in Seattle and the surrounding region. Candidates outside Washington and the specified region will be disqualified.

Requirements

  • At least 7 years of experience in technical presales, solutions engineering, systems engineering, or a customer-facing infrastructure role, with demonstrated ability to influence technical decisions and customer outcomes.
  • Deep understanding of enterprise infrastructure and how systems are designed, integrated, operated, and protected.
  • Strong infrastructure fundamentals, including storage or storage-adjacent experience such as virtualization, compute, networking, and backup and recovery.
  • A sales mindset and ability to uncover needs, communicate value, navigate objections, and help customers reach buying decisions.
  • Excellent discovery, communication, and storytelling skills, with the ability to engage technical and business audiences.
  • Ability to build technical relationships independently and collaborate effectively with sales teams and channel partners.
  • Ability to translate customer requirements into practical solutions, explain tradeoffs, and connect recommendations to business outcomes.
  • Organization and judgment to support multiple sales partners and opportunities in a fast-paced environment.
  • Curiosity, energy, accountability, and commitment to winning as a team.
  • Residency in Washington State and ability and willingness to travel regularly to customers and partners in Seattle and the greater Seattle region if located elsewhere in the state.

Nice To Haves

  • Familiarity with SAN, NAS, block, and file architectures.
  • Storage or storage-adjacent experience, including virtualization, compute, networking, and backup and recovery.

Responsibilities

  • Partner with Commercial Account Managers to develop territory strategies, qualify opportunities, build pipeline, and win new and existing customer business.
  • Lead discovery to identify business priorities, infrastructure challenges, decision criteria, and reasons to act.
  • Deliver presentations, whiteboarding sessions, and demonstrations that connect technical capabilities to customer value.
  • Develop trusted relationships with customer technical teams, channel partners, and partner Solutions Engineers through proactive outreach and ongoing engagement.
  • Design, position, and configure NetApp storage and data infrastructure solutions across SAN, NAS, block, file, hybrid cloud, and data protection.
  • Guide technical buying decisions by addressing objections, differentiating against alternatives, and defining validation plans and success criteria.
  • Manage concurrent customer meetings, configurations, technical evaluations, and quoting support with accuracy, responsiveness, and clear priorities.
  • Collaborate with partners and NetApp specialists to advance opportunities and deliver strong customer outcomes.
  • Identify modernization, cyber resiliency, and expansion opportunities within existing accounts.

Benefits

  • Comprehensive benefits package, which may include health insurance, life insurance, retirement or pension plans, paid time off, leave options, employee stock purchase plan, and/or restricted stock units (RSUs). Benefits vary by region and are subject to local laws, regulations, and company policies.
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