Senior Solutions Engineer (Montreal)

Okta • Toronto, ON

20d • Hybrid

About The Position

Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. They build sales presentations, product demonstrations, and educate customers (from developers to C-level executives) on cloud security technology. Okta’s Solutions Engineers empathize with customers, discern technical needs by asking detailed questions, and present targeted solutions. This role requires a rare combination of technical savviness and business insight. As a Senior Solutions Engineer, you will hone these skills by advising a diverse set of Fortune 500 customers on the capabilities of Okta’s Identity Platform.

Requirements

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Experience with cloud platforms: AWS, Azure, GCP
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment

Nice To Haves

• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred

Responsibilities

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Benefits

• equity (where applicable)
• bonus
• health insurance
• dental insurance
• vision insurance
• RRSP with a match
• healthcare spending
• telemedicine
• paid leave (including PTO and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior