Sr. Solutions Architect

GardaWorld•Long Beach, CA
•Onsite

About The Position

The Senior Solutions Architect leads technical discovery and solution design for complex, integrated, and custom security opportunities. The role translates customer, site, and operational requirements into feasible technical architectures and clearly defined scopes, with an emphasis on custom mobile surveillance units, enterprise video-management systems, monitoring-platform integrations, and customer network environments. Working across Sales, Product, Engineering, and Operations, this position manages technical risk and ensures approved solutions are handed off with complete, actionable documentation. The role combines office-based architecture and customer support with travel of up to 25% for customer meetings, site assessments, technical workshops, field validation, and project support. Site work may take place outdoors or at active commercial and industrial locations, subject to customer safety, security, and access requirements.

Requirements

  • Authorized to work in the United States.
  • At least five years of relevant experience in solutions architecture, systems integration, security engineering, technical sales engineering, or a closely related role.
  • Demonstrated experience designing and scoping complex enterprise video-security or integrated monitoring solutions.
  • Strong knowledge of enterprise video-security architecture, including cameras, recording, monitoring, communications, and supporting infrastructure.
  • Demonstrated experience across multiple common and enterprise video-management systems, with the ability to assess integration approaches and deployment constraints.
  • Strong enterprise customer communication skills, including the ability to lead technical discoveries and explain architecture, limitations, dependencies, and risk to technical and nontechnical stakeholders.
  • Ability to translate loosely defined customer needs into structured technical requirements, system designs, and implementable scopes of work.
  • Working knowledge of IP networking, cellular connectivity, and customer-managed network environments.
  • Ability to interpret technical drawings, site plans, specifications, and mechanical requirements relevant to custom system design.
  • Strong technical writing, documentation, and cross-functional coordination skills.

Nice To Haves

  • A degree or diploma in engineering technology, electronics, networking, security systems, or a related technical discipline; equivalent practical experience will be considered.
  • Experience with mobile surveillance units, remote power systems, custom equipment, or field-deployed security infrastructure is highly preferred.
  • Practical knowledge of remote power, solar, and battery systems as they apply to mobile surveillance and remotely deployed security equipment.

Responsibilities

  • Lead technical discovery with sales representatives, enterprise customers, and customer IT teams to define security objectives, system constraints, infrastructure dependencies, and acceptance requirements.
  • Develop solution architectures for integrated and nonstandard opportunities, including system topology, equipment selection, communications, recording, monitoring, and deployment requirements.
  • Define and technically scope custom mobile surveillance unit configurations, including security-system functionality, remote power requirements, and interfaces with the mechanical design process.
  • Gather, document, and communicate custom mechanical requirements for mobile surveillance units so Engineering can evaluate, design, and control the physical solution.
  • Design and evaluate integrations with common and enterprise video-management systems and monitoring platforms, identifying supported methods, technical dependencies, limitations, and risks.
  • Coordinate networking and connectivity requirements with customer IT teams, including addressing, routing, cellular communications, remote access, and system interfaces.
  • Prepare architecture diagrams, technical scopes, bills of materials, assumptions, exclusions, and supporting documentation for complex opportunities.
  • Evaluate technical feasibility and ensure custom or integrated commitments are reviewed and approved before being represented as deliverable solutions.
  • Provide an operational handoff that communicates the approved design, scope, responsibilities, dependencies, configuration requirements, and outstanding risks to implementation teams.
  • Collaborate with Product and Engineering when a customer requires a new capability, product change, or formal engineering work.
  • Perform other duties as required.

Benefits

  • Medical, dental, and vision insurance plans.
  • 401(k) with employer matching contributions.
  • Paid time off (PTO).
  • Paid holidays.
  • Disability coverage.
  • Life insurance options.
  • Career growth opportunities.
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