Senior Solutions Architect- USA

Dragos

5h • Remote

About The Position

A Dragos Senior Solutions Architect is a subject matter expert who positions Dragos offerings and advises customers, prospects, and partners on ICS cybersecurity best practices. The role primarily supports pre-sales activities, assisting Account Managers with new business and renewal revenue while building trusted-advisor relationships with customers and partners. The position calls for persistence, resilience, analytical thinking, and creative problem-solving.

The architect demonstrates Dragos products, supports customers in evaluating offerings, and provides consultative guidance throughout their ICS cybersecurity journey. They also help customers realize ongoing value, enable partners, relay feedback to internal teams, and contribute to the broader ICS practitioner community. The role is remote-first and requires willingness to travel up to 50%.

Requirements

• At least 1 year of experience in a presales or consultative role.
• At least 5 years of experience in an information security or cybersecurity role.
• Past ICS/OT security practitioner experience.
• Experience with or knowledge of common ICS/OT network topologies.
• Good customer-facing demeanor and excellent communication skills.
• Strong presentation, relationship-building, and negotiation skills.
• Networking experience with TCP/IP, the OSI model, and the Purdue model.
• Experience with Linux CLI and Wireshark/Tshark.
• Basic scripting skills in languages such as Python or Lua.
• Experience with Elastic, Logstash, and Kibana.
• Experience with Amazon AWS and virtualization solutions such as VMware.
• Willingness to travel up to 50%.

Responsibilities

• Conduct in-person and remote product demonstrations and explain the technical value of Dragos products and offerings.
• Participate in pre- and post-sales processes to understand customers’ desired business outcomes and the capabilities needed to achieve them.
• Execute Proofs of Concept to help customers evaluate Dragos offerings against their required capabilities.
• Provide consultative recommendations to customers and prospects throughout their ICS cybersecurity journey.
• Conduct regular value check-ins with existing customers, helping them realize continued value, learn about new capabilities, and follow best practices.
• Share client and partner feedback and requirements with Marketing, Product Management, and Engineering to improve products and offerings.
• Support the ICS practitioner community through trade show and conference support, regional speaking engagements, lunch-and-learns, and user groups.
• Enable partners on Dragos offerings and ICS cybersecurity best practices.
• Respond to inbound product- and services-related queries, including requests for information, proposals, and statements of work.

Benefits

• Competitive equity package
• Comprehensive benefits plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed