Senior Solutions Architect

ExtraHop
•$145,000 - $163,000•Hybrid

About The Position

ExtraHop’s Solutions Architecture team focuses on outcomes and customer success. As a member of this team, you’ll play a critical role in the success of our customers, products, and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.

Requirements

  • 6-8 years of relevant experience
  • BS degree or equivalent
  • Experience in customer-facing positions; excellent interpersonal skills
  • Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS)
  • Experience with cloud technologies such as AWS, GCP, and Azure
  • Experience with scripting languages such as Python and JavaScript
  • Excellent written communication skills
  • Independence, motivation, and desire for practice ownership

Responsibilities

  • Advanced GUI development
  • Advanced Trigger Script development
  • Intermediate external REST API script development
  • Intermediate understanding of networking
  • Intermediate understanding of application design
  • Understand, develop, and implement Cloud network design in AWS, Azure, and GCP.
  • Work with SOC and Incident Response Teams on workflows using network data. Decrease Mean-time-to-Respond.
  • Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the ExtraHop platform.
  • Develop customized data analysis to monitor changing technical and business conditions in real-time.
  • Create rich data visualizations to aid tactical investigations and realize strategic objectives.
  • Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
  • Conduct hands-on learning sessions with key customer personnel.

Benefits

  • Health, Dental, and Vision Benefits
  • Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
  • Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
  • FSA and Dependent Care Accounts + EAP, where applicable
  • Educational Reimbursement
  • 401k with Employer Match or Pension where applicable
  • Pet Insurance (US Only)
  • Parental Leave (US Only)
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