HawkEye 360 is seeking a Senior Solutions Architect with expertise in commercial communication protocols, including DMR, Tetra, and DPTT, to join its Solutions team. The team develops and executes technical solutions for major programs around the globe. This role focuses on Communications Intelligence programs in the Middle East and Africa and requires engaging with clients and end users to understand their needs, training users to work with the data and integrate it into their workflows, leading third-party integrations, and aligning HawkEye 360 offerings with customer needs. The position calls for initiative, the ability to learn technologies quickly, and strong customer service and communication skills. The role requires residency in the Middle East and travel of up to 30% throughout the region. The Senior Solutions Architect serves as the technical point of contact for programs, owns and adapts technical solutions, addresses technical issues, conducts customer training and Technical Exchange Meetings, designs data integrations, and champions end-user requirements with internal teams. The position also supports rapid innovation and business growth while reinforcing company values. HawkEye 360 offers a competitive base salary, an annual performance bonus, benefits, and equity. Salary offers take into account work experience, education, training, skills, market conditions, and business considerations; candidates with different levels of experience or qualifications may also be considered.
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Job Type
Full-time
Career Level
Senior