Senior Solutions Advisor

Your Health Organization • Gainesville, GA

4d • Hybrid

About The Position

The Senior Solutions Advisor (SSA) is a trusted resource and advisor for patients and families navigating the complexities of aging, chronic illness, and care transitions. Aligned with a designated Care Group, the SSA plays a critical role in promoting patient-centered solutions by connecting individuals to appropriate healthcare, community services, and privately paid caregiving options. This role supports the company�s mission to grow services through education, relationship building, and high-impact community integration. This position would travel to patients' homes and facilities daily in their designated service area.

Requirements

• Bachelor�s Degree in Social Work, Human Services, Healthcare Administration, or related field preferred.
• Prior experience in case management, senior services, or healthcare navigation strongly preferred.
• Strong interpersonal and communication skills with the ability to build trust with families and providers.
• Self-starter with proven time management, coordination, and follow-through skills.
• Valid driver�s license and reliable transportation required.
• Ability to read and communicate effectively.
• Strong written and verbal skills.
• Basic computer knowledge.
• Ability to manage and demonstrate effective leadership skills.
• Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
• Ability to foster a cooperative work environment.
• Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
• Must be able to work flexible hours and travel between offices, facilities, etc.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.

Responsibilities

• Meet with patients and families to assess long-term care needs and social support challenges.
• Provide consultative guidance on living arrangements, safety concerns, and available Your Health services
• Serve as the regional point of contact for onboarding new patients.
• Maintain a thorough knowledge of local and regional senior care resources including: Assisted Living Facilities, Home Care Agencies (private duty), Skilled Nursing Facilities and Rehabs, Faith-based, veteran, and community programs
• Serve as a liaison between patients, families, and these resources to ensure seamless access and coordination.
• Educate community professionals, family caregivers, and providers through outreach and training opportunities.
• Timely communication with all new patients in the assigned Care Group or Care Team.
• Support care transitions by working with Transitional Care Providers (TCPs) and interdisciplinary care teams.
• Assist families in accessing care management, advance care planning, and hospice services.
• Track and document activities in accordance with billing structures: Billable Medicare services for active patients (CCM, ACP, etc.)
• Participate in community events, health fairs, and educational sessions to promote SSA services.
• Collaborate with the Director of Development to support market expansion through strategic relationship building and referral development

Benefits

• Competitive Compensation Package with Bonus Opportunities
• Employer Matched 401K
• Free Visit & Prescriptive Services with HDHP Insurance Plan
• Employer Matched HSA
• Generous PTO Package
• Career Development & Growth Opportunities
• Vehicle allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior