Senior Solution Engineer

Summit

2d • $130,000 - $155,000 • Remote

About The Position

Every customer conversation is an opportunity to build trust. The best solutions don't begin with technology – they begin with understanding the business problem, asking the right questions, and designing an approach that creates lasting value. As a Senior Solution Engineer, you'll serve as a senior technical partner throughout the pre-sales process, helping customers navigate complex business and technology challenges and translating those needs into thoughtful, scalable solutions. Working closely with Sales and teams across Summit, you'll lead technical discovery and solution design for complex opportunities while bringing the experience and judgment to challenge assumptions, evaluate tradeoffs, and guide customers toward the right approach. Success in this role isn't just about designing the right technical solution. It's about earning customer confidence, bringing clarity to complex decisions, and ensuring what we sell is technically sound, commercially viable, and ready to deliver.

Requirements

• Bring 6+ years of experience in Solution Engineering, Solutions Architecture, Technical Consulting, Pre-Sales Engineering, or a related customer-facing technical role.
• Have experience designing solutions within B2B technology, IT consulting, managed services, cloud infrastructure, data center, or similar environments.
• Can lead complex technical discovery and turn ambiguous customer needs into clear, actionable solution recommendations.
• Bring broad technical knowledge across infrastructure technologies and the depth to recognize when additional expertise is needed.
• Communicate complex technical concepts clearly to technical, business, and executive audiences.
• Can evaluate competing technical approaches and confidently explain the tradeoffs, risks, and business implications.
• Build credibility with customers through technical expertise, curiosity, sound judgment, and a consultative approach.
• Work effectively across Sales, Delivery, Product, Engineering, Finance, and other teams to solve complex customer challenges.
• Can manage multiple complex opportunities while maintaining strong attention to detail, quality, and customer commitments.
• Enjoy sharing knowledge, supporting other Solution Engineers, and helping raise the technical capability of the broader team.
• Navigate ambiguity independently and know when an opportunity requires broader technical or organizational involvement.

Nice To Haves

• Experience working within an ISP, data center, managed services provider, cloud service provider, or technology consulting environment.
• Experience designing solutions for complex or enterprise customer environments.
• Hands-on experience with Linux and/or Windows systems administration.
• Experience with AWS, Azure, or other hyperscale cloud platforms.
• Familiarity with virtualization technologies such as VMware, Hyper-V, Xen, or KVM.
• Experience designing backup, disaster recovery, networking, infrastructure, or managed services solutions.
• Industry certifications across cloud, networking, Linux, Microsoft, virtualization, or related technologies.
• Experience supporting customers in regulated or compliance-driven environments.

Responsibilities

• Lead technical discovery and solution design for complex customer opportunities, uncovering business objectives, technical requirements, constraints, dependencies, and risks.
• Serve as the primary technical advisor throughout the sales process, partnering closely with Sales from initial discovery through solution development and close.
• Translate complex customer requirements into secure, scalable Summit solutions that align with technical best practices and our service portfolio.
• Guide customers through technical decisions by asking thoughtful questions, challenging assumptions, and clearly communicating options, tradeoffs, and recommendations.
• Develop and present solution architectures, technical recommendations, demonstrations, and presentations to technical, business, and executive audiences.
• Lead technical responses for proposals, statements of work, and other complex customer engagements.
• Anticipate and address technical objections, risks, and solution gaps throughout the opportunity lifecycle.
• Partner with Finance and internal teams to evaluate solution economics, cost models, and commercial viability for complex opportunities.
• Bring together the right technical resources across Solution Engineering, Architecture, Product, Delivery, and other teams when opportunities require specialized expertise.
• Provide technical guidance and support to other Solution Engineers, sharing expertise and helping strengthen solution quality across the team.
• Stay current on Summit's products and services, industry trends, emerging technologies, and evolving customer needs.
• Contribute to the tools, standards, documentation, reference architectures, and practices that improve consistency and effectiveness across Solution Engineering.

Benefits

• Flexible Time Off
• Medical, Dental & Vision
• 401(k) with 4% match
• Parental Leave
• Life & Disability Insurance
• Wellness Support
• Free Colocation & Cloud Access
• Work From Anywhere

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed