Senior Solution Consultant, Cloud Platform
About The Position
Atlassian is hiring a P50 Senior Solution Consultant focused on Cloud Platform to join its globally distributed Advisory Services Delivery team as an individual contributor, not a manager. The team advises large strategic and enterprise customers on complex business challenges and helps them realize value from their Atlassian investments. The consultant delivers strategic technical guidance at scale, aligning Atlassian product capabilities with customers’ business needs and desired outcomes. The role partners with customers to solve business challenges and achieve internal goals using Atlassian products, practices, and solutions. It also supports customers in showcasing successes, identifies opportunities to expand services and product use, develops solution expertise and technical guidance, and advocates for customer needs across Atlassian. The position involves travel for internal and customer-facing events, potentially domestically and internationally, for up to 30% of the time. Atlassian allows employees to work from an office, home, or a combination of the two, and can hire in countries where it has a legal entity.
Requirements
- Expertise in Atlassian Cloud ecosystems, including administration of applications such as Guard, Jira Software, Jira Service Management, Confluence, Focus, and Rovo.
- Background in SaaS-based architectures, integration methods, and related security considerations.
- Experience carrying out Atlassian Cloud migrations at varying customer scales and expertise with associated migration utilities and hybrid SaaS and on-premise deployment models.
Responsibilities
- Collaborate with Advisory Services peers to align on strategic outcomes and deliver exceptional customer service.
- Partner with customers to address business challenges and achieve internal goals through Atlassian products, practices, and solutions.
- Identify and promote opportunities for service and product expansion within client organizations.
- Develop industry and solution expertise and stay current with evolving best practices for different types of teams.
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas.
- Partner with non-customer-facing Atlassian teams to advocate for customer needs and innovative solutions addressing business drivers.
- Help customers showcase successes to their peers and extend the reach of Atlassian technologies to new use cases and markets.
- Travel domestically and, in some cases, internationally for internal and customer-facing events, up to 30% of the time.
Benefits
- The role may be eligible for benefits, bonuses, commissions, and equity.
- Health and wellbeing resources.
- Paid volunteer days.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
