Senior Solution Architect

Gusto, Inc. • Atlanta, GA

9h • $150,000 - $185,000

About The Position

Gusto is hiring its most senior individual contributor in Solutions Engineering. The role is the function’s final technical escalation point and sets technical strategy and standards across Solutions Engineering, addressing high-ambiguity problems that span deals, routes to market, and teams. The architect is expected to be equally effective working through API flows with engineers and discussing technical roadmaps with executives.

The role owns technical strategy and hands-on integration and customization work for high-value enterprise and partner deals, including deep API and OAuth-based work from initial authorization through ongoing customization. It ensures committed integrations ship, turns bespoke work into reusable patterns and tooling, and uses insights across the function to influence product and engineering roadmaps. The position operates with full autonomy and mentors the wider Solutions Engineering team.

Gusto has offices in Denver, San Francisco, and New York City. Employees based in those locations are expected to work in-office on designated days approximately two to three days per week or more, depending on the role. Approved work from other locations requires a secure, reliable, and consistent internet connection. Regular and predictable attendance is expected for in-office, hybrid, and remote work.

Requirements

• 8–12+ years of relevant experience, including significant experience in a senior technical pre-sales, solutions-architecture, or implementation leadership role.
• Proven ability to independently handle an organization's most complex and high-stakes technical problems, beyond executing an established playbook.
• Ability to communicate credibly with engineers in technical working sessions and with executives in strategy discussions, translating between the two.
• Demonstrated experience setting technical direction or standards across a team or function.
• Strong record of influencing product and engineering roadmaps through structured technical feedback and pattern recognition across accounts or problems.
• Deep familiarity with Gusto's technical surface area, including Salesforce/CRM, API and integration architecture, OAuth/token-based authorization flows, and payroll, tax, and compliance systems.

Nice To Haves

• Payroll certification.
• Prior experience in a Staff- or Principal-titled technical pre-sales or solutions-architecture role.
• Experience creating a new technical program or capability from scratch, such as an OAuth-based API or partner access program.
• Experience mentoring senior technical individual contributors into more autonomous, higher-scope roles.
• Executive-facing communication experience, including owning a technical narrative with company or customer leadership.

Responsibilities

• Serve as the final technical escalation point for rare, high-ambiguity problems without an established playbook.
• Set technical strategy and direction for Solutions Engineering across deals and routes to market.
• Represent Solutions Engineering in cross-functional and executive discussions with Product, Engineering, and GTM leadership, translating between technical realities and business decisions.
• Mentor the Solutions Engineering team and set its technical bar, including coaching on autonomous deal and technical decisions.
• Own the technical strategy and hands-on implementation of high-stakes, cross-functional initiatives, including deep API and OAuth-based integrations and customizations for enterprise and partner accounts.
• Connect engineering and platform teams with go-to-market teams on large deals to ensure committed integrations and customizations ship for customers.
• Convert bespoke integration builds into reusable patterns and tooling for other accounts and partners.
• Influence product and engineering roadmaps using patterns identified across the Solutions Engineering function.
• Make day-to-day technical decisions with full autonomy.

Benefits

• Competitive base pay.
• Benefits.
• Equity in the form of RSUs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed