Senior Software Implementation Consultant - Vancouver, Canada
About The Position
The Senior Software Implementation Consultant will partner with Tradebeyond Software retail client's key business users and IT organizations to design, configure, test and implement value-added business solutions built on the Tradebeyond/CBX platform. You will understand the digital goals of some of retails biggest names, from the high level down to the minutiae. Effectively and creatively translating these business goals into requirements that will be met by your roadmap of strategic consultancy and conversion optimization campaigns. You will deliver results and insight to demonstrate overarching value from customer investment. Working with our team of consultants, you will ensure customers achieve their agreed optimization goals; including increasing overall revenue, speed to market and cost reduction and providing guidance on their overall product development and supply chain strategy. You will leverage a range of analysis, testing and optimization techniques to help achieve your customers goals. In addition, you will drive demand for Tradebeyond Consultancy, identifying opportunities where additional support and guidance from the Tradebeyond Consulting team will be beneficial to client success. Meanwhile, maintaining strong relationships with client senior stakeholders and full awareness of their shifting priorities.
Requirements
- Degree holder in Business, Information System, Information Technology or other related discipline
- Minimum 3 years project management experience on software solution
- Excellent analytical skill and customer/user management skill is required, especially the ability to analyse business workflow and process
- Excellent interpersonal and communication skill
- Self-motivated character with can-do attitude and proven multi-tasking ability to meet critical deadlines
Nice To Haves
- Proven experience of project management tools (e.g. Confluence / JIRA)
- Familiarity with some or all of these technologies a plus: SQL, JSON
- Familiarity in Agile Development, particularly Scrum or Kanban
- Enterprise Retail / Consumer products experience (business or information technology) a plus
- Immediately available
- Able to travel, as required on projects
Responsibilities
- Drive the key assigned initiative for the customer (1 or 2 customers at a time)
- Create project timelines, manage implementation milestones and ensure quality deliverables
- Manage the Project P&L and Liaise with and Support the Account Team
- Maintain value-oriented, business, and technical goals set forth by the customer
- Manage overall project organization to ensure requirements and project deliverable expectation are clearly communicated
- Partner with development team to understand opportunities and limitations of solutions being implemented
- Effectively balance the needs of the customer, as well as the direction and the needs of the company
- Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems
- Meet Senior Management (C-Level) to share the project feedback regularly.
Benefits
- competitive compensation
- flat and open team environment
- leadership team with profound domain knowledge
- engaging with a client network on a global footprint
- dynamic, high growth and global environment
- value the diversity of our employees and partners
- support and celebrate our differences
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What This Job Offers
Job Type
Full-time
Career Level
Senior
