Senior Software Engineer

Franklin & Marshall College • Lancaster, PA

1d • Onsite

About The Position

Franklin & Marshall College is recruiting a full-time Senior Software Engineer in Information Technology Services. The role is primarily responsible for developing, supporting, and resolving issues with enterprise technology solutions deployed on campus. Supported solutions include Ellucian products such as Banner and Degreeworks, campus workflow systems, a payment gateway, billing and online marketplace systems, and solutions that consolidate and automate incoming and outgoing campus data feeds. The engineer routinely serves as a point of contact with vendor support to facilitate issue resolution.

The position works with functional-area clients to understand their needs and support production incidents, and collaborates with the Technology Infrastructure team on production, test, and development environments. At the direction of the Director of Enterprise Systems, the engineer leads and participates in projects and strategic initiatives. The role also includes maintaining secure systems and safeguarding sensitive and confidential data, keeping current with relevant technology and higher-education trends, and identifying initiatives for local exploration and possible implementation.

The position is based on the Franklin & Marshall College campus in Lancaster, Pennsylvania. It is full-time, exempt, scheduled for 40 hours Monday through Friday, and may require evenings and weekends. The approved salary range is $90,000 to $98,000. Offers are contingent upon successful reference checks, criminal background verification, and credential verification.

Requirements

• Bachelor's degree or equivalent combination of experience and training.
• At least 5 years of professional experience in application development, system administration, and enterprise software support.
• Excellent oral, written, and interpersonal communication skills.
• Proficiency with Google Suite products, including Docs, Gmail, Sheets, Slides, and Drive.
• Evidence of a commitment to community and belonging.
• Successful interview.
• Successful completion of background checks.
• Offers are contingent upon successful reference checks, criminal background verification, and verification of credentials.

Nice To Haves

• At least 7 years of professional experience in application development, system administration, and enterprise software support.
• Experience in a higher education setting.
• Prior experience working with Banner or Ellucian products, preferably Banner Student and/or Banner Financial Aid.

Responsibilities

• Analyze complex processes, problems, and data structures and recommend and produce quality software solutions.
• Install, upgrade, develop, configure, administer, support, and resolve issues for campus enterprise technology solutions.
• Lead and participate in key projects and strategic initiatives at the direction of the Director of Enterprise Systems.
• Provide service to functional-area clients, determine their needs, and support production incidents.
• Assure the secure configuration and maintenance of systems, directly or indirectly.
• Adhere to college privacy expectations and safeguard sensitive and confidential data.
• Support production, test, and development instances of supported systems in collaboration with the Technology Infrastructure team.
• Keep abreast of changing technology and its application in higher education, including trends, issues, and best practices in application administration and development.
• Use relevant knowledge and experience to identify initiatives for local exploration and possible implementation.
• Act as a point of contact with vendor support to facilitate issue resolution.
• Perform other duties as assigned.

Benefits

• 10% employer retirement contribution.
• Medical insurance coverage.
• Dental insurance coverage.
• Life insurance coverage.
• Vision coverage.
• Tuition and education benefits for eligible employees, spouses, and dependent children.
• Generous paid vacation allocations.
• Recognized holiday closures.
• Access to College dining venues, recreation and fitness facilities, libraries, performances, lectures, and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior