(USA) Senior, Software Engineer
About The Position
As a Senior Software Engineer at Walmart, you will build the platform, automation, observability, and reliability practices that power Data Ventures. You will champion DevOps and operational excellence, own service reliability end to end, and develop AI- and GenAI-powered tools to speed incident resolution and improve customer support. Walmart Data Ventures develops scalable B2B solutions that turn Walmart data into actionable insights for merchants and suppliers. The Site Reliability Engineering team supports platform reliability, scalability, incident management, customer support, and operational excellence. It combines software engineering, AI integration, and platform expertise to develop intelligent automation, AI-powered agents, and self-healing reliability capabilities that reduce operational toil and improve service reliability. The role builds AI-powered platform capabilities and automation, owns reliability and observability for services, improves SRE standards, and partners across the organization to strengthen customer support. The position is based at Walmart's Sunnyvale, California location; the posting also provides a salary range for Bellevue, Washington.
Requirements
- Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years of experience in software engineering or a related area.
- Option 2: 5 years of experience in software engineering or a related area.
- Strong software engineering skills and experience developing and operating reliable, scalable distributed systems and cloud-native applications.
- Solid understanding of SRE principles, including SLIs/SLOs, observability, alerting, and incident management.
- Hands-on experience applying AI/GenAI and agentic technologies to reliability engineering, self-healing systems, intelligent incident response, and AI-powered customer support agents.
- Experience building automation and observability solutions to accelerate incident resolution and improve service reliability.
- Proficiency in programming, cloud platforms, microservices, data pipelines, containers, Kubernetes, and infrastructure-as-code.
- Demonstrated ability to drive the full software development lifecycle, including CI/CD, testing, code reviews, deployment automation, production monitoring, and debugging.
- Strong ownership and problem-solving skills to reduce toil, improve reliability, and enhance customer experience.
Nice To Haves
- Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or a related area and 1 year's experience in software engineering or a related area.
- Knowledge of implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility.
- Knowledge of accessibility best practices and experience creating inclusive digital experiences.
Responsibilities
- Build AI-, GenAI-, and agentic-powered platform capabilities, including developer tooling, workflow automation, agentic services, and AI-assisted operational tools for monitoring, incident triage, and capacity planning.
- Own the reliability, scalability, and observability of services, including SLOs, distributed tracing, alerting, and incident response.
- Develop automation and AI-powered reliability capabilities, including self-healing systems that reduce manual intervention.
- Establish and continuously improve SRE standards across Data Ventures, including unified dashboards, automation frameworks, observability practices, and incident management.
- Drive tight SLAs, reduce incident volume, and build resilience across 24x7 site coverage.
- Partner cross-functionally to improve customer support through automation and AI.
- Drive the software development lifecycle, including CI/CD, testing, code reviews, deployment automation, production monitoring, and debugging.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Walmart-paid Live Better U education benefit, including tuition, books, and fees for eligible programs.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
