(USA) Senior, Software Engineer
About The Position
As a Senior Software Engineer at Walmart, you will build the platform, automation, observability, and reliability practices that power Data Ventures. You will champion DevOps and operational excellence, own service reliability end to end, and develop AI- and GenAI-powered tools to speed incident resolution and improve customer support. Walmart Data Ventures provides scalable B2B solutions that help merchants and suppliers use Walmart data to make better decisions. Its Site Reliability Engineering team focuses on platform reliability, scalability, incident management, customer support, and operational excellence. The team combines software engineering, AI integration, and platform expertise to build intelligent automation, AI-powered agents, and self-healing reliability capabilities.
Requirements
- Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years of experience in software engineering or a related area; or 5 years of experience in software engineering or a related area.
- Strong software engineering skills and experience developing and operating reliable, scalable distributed systems and cloud-native applications.
- Solid understanding of SRE principles, including SLIs/SLOs, observability, alerting, and incident management.
- Hands-on experience applying AI/GenAI and agentic technologies to reliability engineering, self-healing systems, intelligent incident response, and AI-powered customer support agents.
- Experience building automation and observability solutions to accelerate incident resolution and improve service reliability.
- Proficiency in programming, cloud platforms, microservices, data pipelines, containers, Kubernetes, and infrastructure-as-code.
- Ability to drive the full SDLC, including CI/CD, testing, code reviews, deployment automation, production monitoring, and debugging.
- Strong ownership and problem-solving skills to reduce toil, improve reliability, and enhance customer experience.
Nice To Haves
- Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or a related area and 1 year's experience in software engineering or a related area.
- Knowledge of implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility into products and services.
Responsibilities
- Build AI-, GenAI-, and agentic-powered platform capabilities, including developer tooling, workflow automation, agentic services, and AI-assisted operational tools for monitoring, incident triage, and capacity planning.
- Own reliability, scalability, and observability for services, including SLOs, distributed tracing, alerting, and incident response.
- Build automation and AI-powered reliability capabilities, including self-healing systems that reduce manual intervention.
- Establish and continuously improve SRE standards across Data Ventures, including unified dashboards, automation frameworks, observability practices, and incident management.
- Drive tight SLAs, reduce incident volume, and build resilience across 24x7 site coverage.
- Partner cross-functionally to improve customer support through automation and AI.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
