Senior Software Engineer - Data Platform
About The Position
As a Senior Software Engineer in ServiceNow’s Data Platform organization, you will design, build, and operate features and services within a cloud-native platform. You will deliver well-defined work from implementation through production with limited guidance, break features into executable tasks, and raise risks and trade-offs as they emerge. You will collaborate with staff and senior engineers to align work with team designs and platform standards. The role emphasizes hands-on development of automation, tooling, and platform services used by other teams, while contributing to reliability, scalability, and operability through testing, instrumentation, runbook improvements, and on-call participation. You will also support junior engineers through code review, pairing, and knowledge sharing. This position supports ServiceNow’s US Regulated Markets. Employment is contingent on passing the required USFedPASS background screening, including credit and criminal/misdemeanor checks and a drug test. Due to federal requirements, candidates must be US citizens, naturalized US citizens, or US Permanent Residents holding a green card.
Requirements
- Experience leveraging or critically thinking about how to integrate AI into engineering work, such as using AI-powered coding and operational tools, automating workflows, or assessing AI’s impact on software and infrastructure development.
- At least 5 years of software development experience with a Bachelor's degree; or at least 3 years with a Master's degree; or a PhD with no experience requirement; or equivalent work experience.
- Hands-on experience building production software, including exposure to deploying and operating workloads on Kubernetes.
- Some hands-on experience with at least one major hyperscaler (AWS, Azure, or GCP) and its core compute and networking primitives.
- A track record of reliably delivering features and improvements as a productive member of an engineering team.
- Working knowledge of containers, CI/CD pipelines, and Git-based development workflows.
- Good programming skills in Go, or another systems language with willingness to work primarily in Go.
- For this position, eligibility is limited to US citizens, naturalized US citizens, or US Permanent Residents holding a green card.
- Must pass the ServiceNow USFedPASS background screening, including credit and criminal/misdemeanor checks and a drug test.
Nice To Haves
- Experience running workloads on managed Kubernetes such as EKS, AKS, or GKE.
- Familiarity with GitOps-based delivery and infrastructure-as-code tools such as Terraform.
- Exposure to observability tooling, including metrics, logging, and dashboards.
- Familiarity with networking and security fundamentals such as DNS, TLS, and IAM.
- Experience participating in an on-call rotation.
Responsibilities
- Design, build, and operate features and services within the cloud-native platform, delivering work from implementation through production with limited guidance.
- Break features into clear, executable tasks and deliver them iteratively, raising risks and trade-offs.
- Collaborate with staff and senior engineers to align work with team designs and platform standards.
- Contribute to reliability, scalability, and operability by writing tests and instrumentation, improving runbooks, and participating in on-call.
- Build automation, tooling, and platform services that other teams depend on.
- Support junior engineers through code review, pairing, and sharing knowledge.
Benefits
- Health plans, including flexible spending accounts
- 401(k) plan with company match
- Employee stock purchase plan (ESPP)
- Matching donations
- Flexible time away plan
- Family leave programs
- Equity when applicable
- Variable/incentive compensation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
