Senior Software Engineer

Docusign • San Francisco, CA

1d • Hybrid

About The Position

As a Senior Software Engineer on the CLM - IAM Integrations team, you will build and maintain features important to Docusign’s customers and business. This hands-on role collaborates with development and operations teams to design and develop scalable features and infrastructure that support business growth. You will work in a fast-paced Agile environment, contribute to technical and team decisions, collaborate on solutions, suggest process improvements, and mentor colleagues by modeling engineering best practices. The position is an individual contributor role reporting to the Director of Software Engineering.

The role focuses on developing and maintaining high-quality software, scalable and fault-tolerant systems, and customer-focused experiences. You will collaborate with a cross-site development team to design, implement, test, and release products, as well as troubleshoot production issues and lead remediation during high-severity incidents.

This is a hybrid position requiring access to an office and a weekly in-office expectation of at least two days per week. The frequency may vary by team.

Requirements

• BA/BS degree or equivalent work experience.
• At least 8 years of industry experience in Software Engineering.
• Experience with C#, Java, C++, or Go.
• Experience building and operating cloud-native microservices and APIs at scale.
• Experience with SQL databases such as Azure SQL Database or SQL Server and NoSQL solutions such as CosmosDB.
• Experience with RESTful APIs, GraphQL APIs, and microservices architecture.
• Experience developing software solutions using object-oriented methodologies and design patterns.

Nice To Haves

• Knowledge and experience with high-scale, highly available (99.99%+) systems.
• At least 2 years of professional experience building complex, scalable applications.
• Excellent problem-solving skills.
• Curiosity and ability to learn new technologies and tool sets.
• Experience with the Microsoft technology stack, including C# and .NET, XML, JSON, and NoSQL databases.
• Familiarity with microservice architecture.
• Experience with Microsoft Azure or AWS.
• Care deeply about writing high-performance, reusable code for components used across the product.

Responsibilities

• Write high-quality, maintainable, and testable code in C# .NET and other object-oriented languages.
• Create user-focused experiences using React, GraphQL, and RESTful APIs.
• Participate in Agile Scrum practices, automated unit testing, continuous integration, code reviews, version control, and automated build processes.
• Research and implement new features and technologies.
• Identify and proactively raise issues that may affect delivery commitments.
• Troubleshoot and fix production issues and maintain the codebase.
• Design and develop scalable, fault-tolerant systems.
• Articulate software engineering strategies, plans, goals, and objectives across engineering domains, projects, teams, and cross-functional partners.
• Lead troubleshooting and remediation efforts during high-severity incidents.
• Collaborate with a cross-site development team to drive product design, implementation, testing, and release.
• Suggest process improvements, enhance team effectiveness, and mentor colleagues by modeling engineering best practices.

Benefits

• Eligible for a company bonus plan (non-sales roles), dependent on company performance.
• Eligible to receive Restricted Stock Units (RSUs).
• Paid time off and paid company holidays, based on region.
• Paid parental leave of up to six months after birth, adoption, or foster care placement.
• Health benefits plans, including options with 100% employer-paid and minimum employee contribution plans from the first day of employment.
• Retirement and pension programs with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Compassionate care leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior