(USA) Senior, Software Engineer

Walmart • Sunnyvale, CA

7d

About The Position

As a Senior Software Engineer at Walmart, you will help build the platform, automation, observability, and reliability practices that power Data Ventures. You will champion DevOps and operational excellence, own service reliability end to end, and build AI/GenAI-powered tools that support faster incident resolution and a strong customer support experience.

Walmart Data Ventures develops scalable B2B solutions that help merchants and suppliers use Walmart data for better decision-making. Its Site Reliability Engineering team works on platform reliability and scalability, incident management, customer support, and operational excellence. The team combines software engineering, AI integration, and platform expertise to build intelligent automation, AI-powered agents, and self-healing reliability capabilities.

Requirements

• Either a bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years of experience in software engineering or a related area; or 5 years of experience in software engineering or a related area.
• Strong software engineering skills and experience developing and operating reliable, scalable distributed systems and cloud-native applications.
• Solid understanding of SRE principles, including SLIs/SLOs, observability, alerting, and incident management.
• Hands-on experience applying AI/GenAI and agentic technologies to reliability engineering, self-healing systems, intelligent incident response, and AI-powered customer support agents.
• Experience building automation and observability solutions to accelerate incident resolution and improve service reliability.
• Proficiency in programming, cloud platforms, microservices, data pipelines, containers, Kubernetes, and infrastructure-as-code.
• Ability to drive the full SDLC, including CI/CD, testing, code reviews, deployment automation, production monitoring, and debugging.
• Strong ownership and problem-solving skills to reduce toil, improve reliability, and enhance customer experience.

Nice To Haves

• Master’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 1 year's experience in software engineering or a related area.
• Background in creating inclusive digital experiences, including knowledge of WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and Walmart accessibility standards and guidelines.

Responsibilities

• Build AI-, GenAI-, and agentic-powered platform capabilities, including developer tooling, workflow automation, agentic services, and AI-assisted operational tools for monitoring, incident triage, and capacity planning.
• Own the reliability, scalability, and observability of the services you build, including SLOs, distributed tracing, alerting, and incident response.
• Build automation and AI-powered reliability capabilities, including self-healing systems that reduce manual intervention.
• Establish and continuously improve SRE standards across Data Ventures, including unified dashboards, automation frameworks, observability practices, and incident management.
• Drive tight SLAs, reduce incident volume, and build resilience across 24x7 site coverage.
• Partner across teams to improve customer support through automation and AI.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program, with tuition, books, and fees paid by Walmart for eligible associates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior