(USA) Senior, Software Engineer

Walmart•Bentonville, AR

1d•$90,000 - $180,000

About The Position

The Senior Software Engineer Full Stack supports and enhances mission-critical systems powering Online Fulfillment, including Pickup and Delivery workflows. The role combines software engineering with production support, focusing on system reliability, scalability, and customer experience. It helps ensure seamless order processing, real-time inventory accuracy, and last-mile delivery execution by identifying risks, resolving production issues, and building automation to prevent recurrence. The position owns L2/L3 production support for online fulfillment systems, performs root cause analysis, investigates issues across code, infrastructure, and data, and partners with engineering teams on permanent fixes. It supports high-availability services, minimizes downtime, and participates in on-call rotations for high-severity incidents. The role collaborates with product, project, business, engineering, and global teams to deliver high-quality solutions and maintain operational excellence.

Requirements

At least 5 years of full-stack software development experience.
The role description also calls for 8–10+ years of software engineering experience with strong exposure to production support, SRE, or DevOps environments.
Strong problem-solving skills and ability to debug complex distributed systems under pressure.
Ability to anticipate failure scenarios and proactively implement preventive solutions.
Excellent communication skills for working effectively with cross-functional and global teams.
High ownership mindset and ability to balance support and development responsibilities.
Strong focus on customer experience, system uptime, and operational excellence.
Proven experience supporting high-scale, customer-facing applications, preferably in eCommerce or fulfillment.
Hands-on expertise in incident management and production troubleshooting.
Minimum qualification: bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or a related area and 3 years of software engineering or related experience; alternatively, 5 years of software engineering or related experience.

Nice To Haves

Master’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area, and 1 year of software engineering or related experience.
Knowledge of WCAG 2.2 AA standards, assistive technologies, digital accessibility best practices, and integrating accessibility into digital products and services.

Responsibilities

Ensure high availability of fulfillment systems supporting pickup and delivery.
Reduce order failures, delays, and customer-impacting issues.
Improve operational efficiency through automation and proactive monitoring.
Enable coordination between systems handling orders, inventory, and last-mile delivery.
Own L2/L3 production support for online fulfillment systems, including order management, pickup, and delivery workflows.
Perform deep root cause analysis and partner with engineering teams to implement permanent fixes.
Analyze production issues at code, infrastructure, and data levels to identify failure patterns and systemic gaps.
Support high-availability systems, ensuring minimal downtime and rapid recovery.
Participate in on-call rotations and handle high-severity incidents.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U: Walmart-paid education programs, with tuition, books, and fees covered.
Performance-based bonus awards; additional compensation may include stock.