Senior Software Engineer - Platform Billing Experience

Elastic

1d • $133,100 - $252,900

About The Position

Elastic is seeking a Senior Software Engineer to join its Billing Experience team, which owns the customer-facing layer of billing systems. The team builds and maintains public and internal APIs, along with billing and account pages in Elastic Cloud consoles, to help customers and internal teams understand and manage billing data. Elastic Billing supports its cloud business across AWS, GCP, and Azure in more than 50 regions, covering usage-based metering, consumption billing, and marketplace integrations.

In this role, you will own key APIs and console features, solve complex problems with minimal guidance, and help raise engineering quality. You will collaborate with Product, Design, SRE, and Cloud Infrastructure teams. The role involves leading projects through design and delivery, contributing to technical direction, improving service reliability, reviewing work, mentoring engineers, and participating in on-call rotations.

The position offers base salary without variable compensation. Eligible employees may participate in Elastic’s stock program. The typical starting salary range is $133,100–$210,600 USD, with an alternate range of $159,900–$252,900 USD in specified locations. Salary placement depends on factors including qualifications, experience, skills, location, performance, and organizational needs. Elastic describes its benefits as regionally adapted and focused on employee well-being.

Requirements

• At least 5 years of backend or full-stack engineering experience, including solid experience building and maintaining APIs.
• Experience working on customer-facing or developer-facing products at scale.
• Solid understanding of distributed systems and building for reliability and scale.
• Background in cloud infrastructure, including networking, monitoring, and deployment basics in AWS, GCP, or Azure.
• Strong judgment in technical trade-offs and ability to work through ambiguous problems to deliver considered solutions.
• Good communication skills, including clear writing and willingness to share perspectives in discussions.
• Comfort working in a global, distributed, asynchronous environment.
• Track record of using AI to speed up development, debug complex systems, and improve code quality while owning the outcomes.
• Eligibility to work in Department of Defense (DoD) Impact Level 4 or above cloud service environments.

Nice To Haves

• Experience with frontend technologies used in dashboards or console products, such as React or similar.
• Experience with SaaS billing, metering, or financial systems.

Responsibilities

• Own and improve public and internal billing APIs, focusing on reliability, correctness, and developer experience.
• Design and build full-stack features in Elastic Cloud consoles, including backend services and billing and account user interfaces.
• Lead small- to medium-sized projects end-to-end, from design through delivery.
• Contribute to API design decisions, including versioning, contracts, and consistency across consumers.
• Improve observability and reliability of billing-facing services through monitoring, alerting, and incident response.
• Participate in code and design reviews and serve as a trusted reviewer for the relevant area of the stack.
• Mentor junior engineers through feedback, pairing, and design discussions.
• Work with Product and Tech Leads to shape priorities and technical direction.
• Participate in on-call rotations and contribute to production readiness.

Benefits

• Company-matched 401(k), with dollar-for-dollar matching up to 6% of eligible earnings.
• Stock program participation eligibility.
• Health coverage for employees and their families in many locations.
• Flexible locations and schedules for many roles.
• Generous vacation days each year.
• Matching up to $2,000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year for volunteer projects.
• At least 16 weeks of parental leave.
• Competitive pay based on the work performed, not previous salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed